Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Service-oriented 6 well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with [Number] years of experience in restaurant operations. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills.

Skills
  • Hors-D'oeuvres Service
  • Buffet Setup and Takedown
  • Salad Bar Maintenance
  • Station Preparation
  • Bussing
  • Table Setting
  • Wine service
  • Hospitality service expertise
  • High-volume dining
  • Sale expertise
  • Order accuracy
  • Food and beverage pairings
  • Dining area cleanliness
  • Tableside service
  • Food sales and promotion
  • Cash handling expert
  • Menu memorization
  • Beverage preparation
  • To-go order preparation
  • Stocking and replenishing
  • Guest seating arrangements
  • Communication skills
  • Food running
  • Table setting
  • Food station setup
  • Cash handling
  • Item promotion
  • Table setting knowledge
Work History
10/2018 to 02/2020 Server Marriott International | Aspen, CO,
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount].
01/2018 to 10/2018 Cook Futurecare Health | Baltimore, MD,
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Reduced restaurant's annual food and labor costs by [Number]% through proper budgeting, scheduling and management of inventory.
  • Communicated closely with [Job title]s to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Safely used kitchen equipment such as [Type] and [Type], effectively reducing injuries and burns [Number]%.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Prepared estimated [Number] orders simultaneously during peak [Timeframe] periods with [Number]% accuracy rate, maximizing customer satisfaction and repeat business.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Produced over [Number] [Type] dishes per day and maintained near-perfect customer satisfaction scores.
05/2017 to 01/2018 Cashier Kneaders Bakery & Cafe | Salt Lake City, UT,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Completed manual and machine counts of funds for transactions valued at over $[Amount].
  • Assisted customers by answering questions and fulfilling requests.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Prepared and submitted end-of-shift reports using [Software].
07/2017 to 12/2017 Dishwasher Squaw Valley | Olympic Valley, CA,
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Loaded more than [Number] glasses, silverware and dishes into dishwasher each shift, running average of [Number] loads per day.
  • Used [Type] sprayer to loosen food residue and enhance cleaning.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Maintained clean and contaminant-free cooking equipment and receptacles through [Technique] and [Technique].
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Efficiently and quickly cleaned various dishes, silverware and [Type] to provide smooth service and reduce wait times.
  • Paid close attention to all instructions from [Job title]s and carefully studied [Technique], successfully establishing skills in [Skill] and [Skill].
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Kept all dishes, utensils and glassware clean and rotated following safety standards by [Action].
Education
Expected in 04/2017 GED | Windham ISD, Gatesville, TX, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average

resume Strength

  • Formatting
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Windham ISD

Job Titles Held:

  • Server
  • Cook
  • Cashier
  • Dishwasher

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: