Passionate Server with 3 years' experience in restaurant environment. Friendly and charismatic personality well-suited for working collaboratively with peers and guaranteeing maximized customer satisfaction. Experience with Point of Sale (POS) terminals. Ability to learn new tasks quickly and to perform them efficiently. Very capable of handling and performing multiple tasks in a fast paced environment. Experienced background in customer service and cash handling.
Hardworking and driven personality
Ability to "upsell" alcohol, appetizers, and desserts to guests
Works well under pressure
California Food Handlers card
Understanding of food safety
Team worker with ability to adapt in changing situations
Respectful and considerate worker
Mimis CafeFresno, CAServer10/2017 to CurrentI currently work as a server and am continuously amazed at my job. I'm very hardworking and dedicated to providing the best service possible and ensuring my customers/guests are enjoying their stay at the restaurant. I run food, refill drinks, make sure guests are accommodated, use companionship skills and teamwork skills among employers, and ensure that the food meets safety standards, looks presentable, and that customers are satisfied with their meal. I've dealt with busy work days with large wait times, but can multitask in that fast paced environments.
Mimi's CafeFresno, CAHostess/Togo01/2015 to 10/2017I worked as a hostess for about 1 year and 3 months before becoming a Togo. I used skills such as showing respect to customers and making sure their needs were met. I worked well with employers, having a positive attitude throughout the
job. I ensured quality service to the best of my abilities. My knowledge and
memorization skills came in handy when recommending what foods were a
personal favorite as well as the foods that are the most popular. I was also able to memorize the breakfast, lunch, and dinner menu as well as many ingredients in each meal and what sides or drinks (like wines) they could be paired with. My
communication skills helped with my ability to address situations with the
most professional attitude and to ensure that the customer is satisfied. I feel I have a high potential in this field of profession.
Fresno Management ServicesFresno, CAGrizzles Fun zone Employee03/2013 to 09/2015I worked for
Downtown Grizzles, which is Fresno's official baseball stadium. I worked
there from March, 2013 to September, 2015. I worked in the fun zone with the
kids. My job consisted of supervising certain obstacle courses and watching
over the kids for their safety, collecting and organizing money, and
confronting and solving problems and complaints from customers and making sure
they were provided with the most excellent service from employers like me. My
job was seasonal yet I applied for a new job January, 2015 and was working both jobs until I decided to pursue one job over the other in October, 2015.
Cash handling- accurately made change and completed credit card transactions (good math skills)
Computer skills- very experienced with technology, and Microsoft, Excel, and PowerPoint
Memorization skills- very good at remembering and recalling information
Good problem solving skills, with a focus on customer service
Education and Training
High School DiplomaJune 2015Bullard High School, Fresno, CaliforniaThe classes I've taken in the past have shown me great use in my advancement in education. When it came to choosing classes, I always chose classes that would challenge me in the most possible ways but that still kept me focused and engaged. Whether they were honors classes, gate classes, or AP classes, I would always prepare myself for a hardworking year. When it came to choosing an AP class, I always chose a class in which I had a passion for and one that I felt I could excel in. I find honors classes the most rewarding, because I am always given challenging new tasks to put my mind to.
GED:BiologyClovis Community College, Clovis, CAI'm currently an honors student majoring in Biology. Science has always been a passion of mine. I've completed 2 years worth of advanced biology classes and advanced chemistry classes, and am currently finishing up my GE at this school. I will continue to pursue biology after graduating from this school in about 1 year.
Activities and Honors
I regularly attend Peoples Church Young Adults group on Thursday evenings and Sundays. I regularly lead worship there and mentor other students in their own walks of life. I participate in outreach programs where we help out locally in our own community in such places as the Poverello House or the Community Food Bank. I also participate in an environmental club on my school campus that is driven to care for the Earth through different environmental projects such as gardening, and promote the wellness of the Earth.