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Server Resume Example

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SERVER
Professional Summary

Dependable Worker with over thirty-three years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Skills
  • Food sales and promotion
  • Guest seating arrangements
  • Order delivery practices
  • Order accuracy
  • Hospitality service expertise
  • To-go order preparation
  • Daily specials memorization
  • Cash handling expert
  • Stocking and replenishing
  • Dining area cleanliness
  • Guest relations management
  • Tableside service
Work History
Server05/2019 to 10/2019
Company Name – City, State
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Owner09/2013 to 01/2019
Company Name – City, State
  • Founded and managed Consignment business, growing international revenue from 2013 thru 2019
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Used knowledge of market trends to create value-added solutions
Restaurant Manager01/2010 to 07/2013
Company Name – City, State
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Led and directed team members on effective methods, operations and procedures.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
Server11/1998 to 03/2011
Company Name – City, State
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Education
Associate of Arts: Liberal Arts And General StudiesQuinsigamond Community College- City, State
High School Diploma06/1991Bartlett High School- City, State
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Resume Overview

School Attended

  • Quinsigamond Community College
  • Bartlett High School

Job Titles Held:

  • Server
  • Owner
  • Restaurant Manager

Degrees

  • Associate of Arts : Liberal Arts And General Studies
    High School Diploma 06/1991

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