Server Resume Example Rolling Green Golf Club Inc.

SERVER

Professional Summary

Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Friendly and helpful [Job Title] with prompt nature and willingness to work flexible schedule. Dedicated to top-quality service while maintaining efficiency and compliance with safe food-handling practices. Cheerful [Job Title] always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering [Number] years of experience in [Type] settings.

Skills

Communication skills
Computer proficient
Activities planning
Early childhood education
Adept at working with special needs children

Friendly and likeable
Effective leader
Organized and creative
Self-motivated

Work History

04/2018 to CurrentServerRolling Green Golf Club Inc. | Springfield, PA

Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Monitored guests for intoxication and immediately reported concerns to management.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Greeted and maintained relationships with regular customers.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.

02/2012 to CurrentReceptionistRidley Sports Club | Ridley, PA

Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Kept reception area clean and neat to give visitors positive first impression.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints by reporting the event(s) but creating documentation to be delivered to managers or owner.
Maintained building security by monitoring logbook and issuing visitor badges.

08/2013 to 03/2015Customer Service AssociateWawa | Aston, United States

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Offered advice and assistance to customers, paying attention to special needs or wants.
Processed purchases and handled payment transactions using POS system.
Educated customers on promotions to enhance sales.
Maintained clean sales floor and straightened and faced merchandise.
Recommended items to customers based on specific needs and explained features and benefits.

Education

12/2017Associate of Arts | Early Elementary Education/ Special EducationWidener University, Chester, PA

Accomplishments

- Winning several National Championship Team titles in competitive cheer-leading.

- Jimmy Small Award (2008-2011): Athlete who was hard-working and dedicated on improving athletic skill and ability. This athlete was also a team-player who was well respected by teammates, parents, coaches etc.

- National Honor Society (2010-2012)

- Graduation from Widener University's Education School

Educational Experience

(2017-2018) Student Teaching at Ellwyn, the Davidson school located in Glenn Mills, PA. Included working with children diagnosed low-functioning on the ASD scale.

Prepared lesson and activities for students based on academic needs with information for students' IEP's. Guided students in community-like setting including Lunch, Gym, daily school walks, assemblies etc. Assisted head teacher in daily routines for each individual child along with whole-class instructions. Helped children with life-skills during daily tasks which included self-hygiene, handling food/meals, cleanliness.

_ Over 500 hours of classroom experience in Chester Charter , Stetser Elementary School, Chester School of the Arts aiding Educational Professionals with academic planning, working in whole-group and individual education.

-10 weeks of tutoring and The Glenn Mills school for boys, one-one instruction with same student. Students were pre and post assessed for certain skill in a particular area. (e.g. Addition strategies in Mathematics)

Resume Overview

Companies Worked For:

Rolling Green Golf Club Inc.
Ridley Sports Club
Wawa

School Attended

Widener University

Job Titles Held:

Server
Receptionist
Customer Service Associate

Degrees

12/2017 Associate of Arts | Early Elementary Education/ Special Education

Server Resume Example

Resume Score: 80%

Resume Overview

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