Focused sales professional highly effective in establishing and maintaining relationships with potential and existing clients. Extremely motivated and ambitious.
Skills
Superior organizational skills
multi-tasker
computer skills
Professional phone and communication skills
People-oriented
Detail-oriented
Anticipate customer needs
Maintain professionalism in high stress situations
American Sign Language
Work History
Server, 07/1999
to 10/2011 Houstons/Hillstone Restaurant Group – Country Club Plaza, Kansas City,
MO
Maintained friendly and professional guest interactions at all times.
Knowledgeable on food and beverage products as promoted by the Executive Kitchen Manager.
Executed lead server duties.
Responsible for overseeing entire server staff.
Managing opening and closing responsibilities and reporting to management.
Responsible for training future employees. Teaching and grading all corporate tests.
Performed financial duties.
Data entry of server/bartender staff sales, credit card reports, balancing cash drawer, and reporting to a manager.
Server, 10/2011
to Current Seasons 52 Fresh Grill and Wine Bar – 304 Ward Parkway, KC,
MO64112
Maintained friendly and professional customer interactions at all times.
Lead private dinning room server.
Corporate trainer
Educating guests on food and wine.
Perform open and closing responsibilities and reporting to floor manager.
Excellent customer service by building relationships with guests to ensure their return.
Education
Associate of Arts: Deaf Education,
Stepen F. Austin State University - Nacogodoches,
TX
