Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Efficient overnight stocker skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in high volume environments. Strong track record of safely operating equipment and handling large volumes of product on tight schedule. Results-driven overnight stocker motivated to provide efficient support to sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase. Knowledgeable about unloading, moving and shelving merchandise. Eager to help customers and keep operations moving smoothly.
- Shelving of products
- Safety processes and procedures
- Customer relationships
- Equipment monitoring
- Customer-oriented
- Product and service sales
- Order accuracy
- High-volume dining
- Guest relations management
- Cleaning procedures
- Stocking
- Heavy lifting
- Security monitoring
De Kalb, IL, 04/2020 - Current
Mounting TV's in multiple different environments. Setting up security systems. Efficient in time management when doing a job. Updated daily production logs , regularly informing management of special incidents or non-conformance issues. Managed escalated customer orders to meet deadlines. Handled calibration of audio and visual equipment for customers and set up devices for optimal performance. Remained highly knowledgeable in different technologies from such manufacturers as Apple, Lutron and CATV Systems. Drove operational improvements which resulted in savings and improved profit margins.
Daphne, AL, 12/2019 - 03/2020
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Tuscaloosa, AL, 09/2018 - 01/2020
- Entertained and engaged guests while providing structured demonstrations of glass designs, enhancing customer interest and sales numbers.
- Designed unique and made-to-order Water Pipe glass products based on current understanding of market trends and customer demands.
- Completed tasks by deadlines to keep production moving, profits optimized and customers satisfied.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Monitored social media and online sources for industry trends.
Raleigh, NC, 04/2017 - 08/2018
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
City, STATE, 03/2017 - 02/2018
- Helped customers locate desired items and transfer oversized items to vehicles.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Performed inventory control, such as counting and stocking merchandise.
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Resume Overview
School Attended
- Elsik High School
- Texas Southern University
Job Titles Held:
- Multi-Skilled Technician
- Server
- Glass Blower
- Server
- Stocker
Degrees
- High School Diploma
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