Serve Resume Example Brio Tuscan Grille - Woonsocket, Rhode Island

SERVE

Summary

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Highlights

Inventory control procedures
Employee scheduling
Cash handling accuracyExcellent multi-tasker

Detail-oriented
Time management

Experience

Serve 11/2013 to 10/2014 Brio Tuscan Grille Chestnut Hill, MA

. Assisted guests with making menu choices in an informative and helpful fashion.Maintained
knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.

Promptly served all food courses and alcoholic beverages to guests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.Correctly calculated charges, issued bills and collected payments.

Supervisor 02/2011 to 10/2012 Maxi Drug/ Rite Hyde Park, United States, Ma.

Customer Service, Run shift, handle cash, open close store, make deposits,book keeping,ordering,cleaning, and stocking.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan budgets and authorize payments and merchandise returns.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Bartender 06/2004 to 06/2010 Vinny T's Of Boston Dedham, United States, Ma.

Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Arrange bottles and glasses to make attractive displays.
Plan, organize, and control the operations of a cocktail lounge or bar.
Order or requisition liquors and supplies.
Supervise the work of bar staff and other bartenders.

Bartender 04/2000 to 04/2004 Finian's Dedham, United States, Ma.

Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.

Medical Records 02/1999 to 01/2000 Norwood Medical Associates Norwood, United States, Ma.

Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Slice and pit fruit for garnishing drinks.
Arrange bottles and glasses to make attractive displays.
Order or requisition liquors and supplies.
Create drink recipes.
Protect the security of medical records to ensure that confidentiality is maintained.
Review records for completeness, accuracy, and compliance with regulations.
Retrieve patient medical records for physicians, technicians, or other medical personnel.
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.

Supervisor 04/1994 to 08/1998 Mc Donalds West Roxbury, United States, Ma.

Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Schedule staff hours and assign duties.
Order and purchase equipment and supplies.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Education

Diploma WEST ROXBURY HIGH SCHOOL Boston, Ma., United States

Skills

Balance, book keeping, budgets, cooking, Customer Service, delivery, Inventory, money, organizing, personnel, quality, reconciling, safety, selling, sales, tables, transportation

Resume Overview

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Serve Resume Example

Resume Score: 90%