Livecareer-Resume

Senior Territory Support Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Professional territory support manager seeking to utilize strong sales and account management experience to develop career in sales support management

Highlights
  • Team building expertise
  • Strategic account development
  • Customer-oriented
  • Strong communicator
  • Complex project negotiations
  • Excellent Interpersonal Skills
  • Organized Problem Solver
  • Exceptional multi-tasker
  • Staff training and development
Accomplishments

•Nominated member of Sales On Boarding Committee

•Nominated member of Champion Team Committee (corporate culture local lead)

•Nominated member of SMART Team Committee (specific, measurable, attainable, relevant and time-bound)

•Nominated member of Quote Improvement Team

•Nominated to assist Sales VP with launch and execution of Savvis Super Hero monthly award

Experience
Senior Territory Support Manager, 07/2007 to Current
Patterson Uti Energy Inc Tyler, TX,

•Train incoming sales representatives, engineers and client service partners on internal processes and procedures

•Develop and apply leadership skills with an emphasis on process improvement

•Engage extended local and corporate network as a sales advocate

•Coordinate pre-sales resources for TOLA sales region such as engineers, client engagement managers, solutions consulting etc.

•Manage escalations, customer response to service incidents, implementation issues and customer billing/credit issues to provide the best client experience

•Manage relationships with different departments such as pricing, legal and order processing to facilitate sales as sales advocate

•Meet with other client facing colleagues such as Client Service Partners and Project Managers to provide the best client experience

•Negotiate based on expertise with custom contract terms, pricing structure and unique attributes to the largest global customers

•Manage installations with Service Delivery organization to expedite installation for clients

•Determine profitability of largest accounts for renewal contracts with the finance and sales teams

•Manage support for other regions and provide backup support to other account managers when needed

•Monitor processing of all orders to insure bookings on behalf of sales management

•Conduct weekly meetings with sales reps to insure assigned tasks are completed within respective deadlines

•Negotiate contracts with internal vendor management on behalf of Savvis team (ex: Harte-Hanks)

•Coordinate local marketing events with corporate marketing team

Senior Sales Representative, 10/2005 to 07/2007
Martin Marietta Robstown, TX,
  • Understood thoroughly and presented current product line
  • Worked with clients to cater to specific style and needs
  • Achieved and exceed sales quota
  • Assisted management with training new associates
  • Provided mentorship for new associates; projected ATL image up-sell clients on additional products.
Inside Sales Representative, 11/2005 to 07/2006
Martin Marietta Rome, GA,
  • Generated new business via cold calling to Fortune 500 companies
  • Maintained relationships with install base and up-sell new products
  • Developed extensive penetration matrix for territory
  • Worked with channel partners to obtain new business prospects
  • Negotiated with channel partners on pricing for promotions
  • Contacted C-level executives for prospecting
  • Utilized marketing plans for assigned territory
  • Created specific messaging around BSM/ITIL process of technology
  • Understood complex network structures and heterogeneous technology environments
  • Drove attendance and follow up on road show activities, workshops, seminars, webinars
  • Maintained accurate monthly, quarterly and yearly forecasts
  • Attained 125% of quota in first quarter.
Inside Sales Representative/Business Development for Retail Vertical, 03/2003 to 03/2005
Plumtree Software City, STATE,
  • Generated new business via cold calling to Fortune 100 and 500 companies
  • Provided expertise in retail industry and software applications for retail vertical
  • Created messaging for prospecting and marketing efforts for retail vertical
  • Contacted C level and Senior level executives within each organization for prospecting
  • Understood complex network structures and platforms to incorporate best software solution
  • Created marketing plans with team members for territory penetration
  • Qualified prospects thoroughly to generate business opportunities for outside sales team
  • Leads generated produced $1.9 Million in revenue.
Inside Sales Representative, 05/2001 to 03/2003
Network Associates City, STATE,
  • Government Sales Vertical
  • Solved network problems with specific software packages catered to customer needs
  • Sold over $955,000 in first year; average sale size $5000
  • Generated new business for inside and outside sales team through cold calling
  • Maintained customer renewal base by up-selling products
  • Developed sales forecasts and territory analysis on weekly, monthly and quarterly basis
  • Negotiated pricing and payment terms with customers
  • Worked as liaison to facilitate sales with resellers by educating them on product line; 100% channel model.
Education
BBA: Marketing, Expected in
to
University of North Texas - Denton, TX
GPA: GPA: 3.0

Marketing GPA 3.5, Overall 3.0 (Earned 100% of college expenses)

Certifications

ITIL Foundation Certified

Sales Training: Sandler Methodology, John Costigan

Languages
Arabic and English
Skills

Business Development, Business Planning, Cold Calling, Consulting, Contract Negotiation, Client Relations, Government Sales, Inside Sales, Leadership Skills, Marketing Planning, Messaging Development, Outside Sales, Problem Solving, Process Improvement, Project Management, Retail, Sales Training


By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • University of North Texas
Job Titles Held:
  • Senior Territory Support Manager
  • Senior Sales Representative
  • Inside Sales Representative
  • Inside Sales Representative/Business Development for Retail Vertical
  • Inside Sales Representative
Degrees
  • BBA

Similar Resume

View All
Territory Customer Support Manager
Senior Territory Manager
SENIOR TERRITORY BUSINESS MANAGER