Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assists customers in setting up new services, moving funds and meeting any banking need. Excellent verbal and written communication skills combined with open and upbeat nature.

  • Banking financial software
  • Bookkeeping and accounting proficiency
  • Loss prevention
  • Staff management
  • Quality control
  • MS Office proficient
  • Risk management evaluation background
  • Exceptional customer service
  • Excellent communication skills
  • Qualified in commercial servicing
  • Marketing campaign management
  • Vendor relations
  • Event planning and execution
  • CRM
  • Hiring and retention
  • Compensation/payroll
04/2019 to Current
Senior Teller Oregon Community Credit Union Keizer, OR,
  • Verified amounts and integrity of every check or funds transfer.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Performed currency transaction reports for foreign currency.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
05/2017 to 05/2019
Senior Game Advisor Advisor Group Cranford, NJ,
  • Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
  • Replenished supply of in-demand games, accessories and systems on shelves daily.
  • Assisted store managers in supervising Game Associates and overseeing daily operations to maintain productive work environment.
  • Met delivery drivers to receive merchandise shipments and assist with unloading and adding new arrivals to inventory database.
  • Counted money in registers after final shifts and reported on daily earnings to managers.
  • Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.
  • Reported progress and resolved problems to keep projects on schedule and within budget parameters.
05/2011 to 04/2019
Business Development Specialist Schlotzsky's Deli Derby, KS,
  • Participated and provided input in all company financial decisions.
  • Provided company solutions for CRM and SRM.
  • Completed profit and loss performance reports.
  • Developed marketing and promotional strategies to drive sales.
  • Participated in merchandise selection, pricing, and marketing.
  • Researched potential business opportunities in new and existing markets.
  • Analyzed sales and marketing reports to determine target areas for growth and set additional goals.
  • Met with local business and community organizations to develop leads and generate business.
  • Mitigated expense spending by negotiating prices, sales terms and service agreements to maximize costs savings.
  • Effectively built relationships with both established and potential customers.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
07/2010 to 04/2011
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues with cash registers, card scanners and printers.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
Expected in 2015
Bachelor of Science: Business Administration, Marketing, Leadership
West Virginia University - Morgantown, Wv,

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School Attended

  • West Virginia University

Job Titles Held:

  • Senior Teller
  • Senior Game Advisor
  • Business Development Specialist
  • Cashier


  • Bachelor of Science

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