Professional with more than 4 years experience in a management capacity within the banking industry, including branch management support. Management experience includes increasing sales, improving team performance, insuring compliance with policies and established practices, interpreting regulations, developing excellent customer rapport, resolving problems, and project management activities. Also have experience in a Call Center and processing Mortgage Loans.
•Mentor other Tellers on referral/ sales activities and Product Knowledge
•Assist in Branch Pep and Deployment meetings
•Assist Teller Supervisor with Foreign Currency, Collections, and Coin & Currency/Teller Suspense Reconciliation
•Demonstrate mastery of job skills relating to Teller operations and an excellent knowledge and understanding of Bank products, services, procedures, and policies
•Assist in training new Tellers
•Take on additional responsibilities as defined by Teller Supervisor
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