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Senior Telemarketing Resume Example

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SENIOR TELEMARKETING
Professional Summary

Strong willed Telemarketer with high level of enthusiasm and energy. Over 4 years of experience in call center environments. Possessing skills in developing rapport with each customer.

Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.

Knowledgeable Telemarketer with 4 years of experience. Energetic, professional and results-driven. Experienced in cold calls, fundraising, sales and management.

Talented Telemarketer successful at generating leads, gaining new customers and building loyalty from the start.

Skills
  • Outbound and inbound calls
  • Product and service knowledge
  • Sales proficiency
  • Scripted calls
  • Effective prospecting
  • Professional communication
  • Appointment Scheduling
  • Product knowledge
  • Sales expertise
  • Telemarketing expertise
  • Cold Calling
Work History
Senior Telemarketing , 06/2018 to 08/2020
Mackenzie Advantage – Irvine, CA
  • Overcame objections using friendly, persuasive strategies.
  • Made average of 350outbound and inbound calls per day.
  • Set up appointments with interested customers according to schedule availability.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Car Sales Executive, 05/2008 to 08/2010
Martin Chevrolet – Torrance, CA
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Used consultative sales approach to understand and meet customer needs.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Financial Cosultant, 06/1980 to 09/2000
Smith Barney – Westlake Village, CA
  • Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
  • Managed $30,000,000 in client investment portfolios by providing one-on-one service when meeting with clients to understand assets, expenses and long-term as well as short-term investment goals to devise personalized financial plan.
  • Highlighted values and educated clients on stocks, bonds mutual funds financial products.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
Education
B.A.: Marketing And Finance University of Illinois At Chicago - Chicago, IL
Accomplishments
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Resume Overview

Companies Worked For:

  • Mackenzie Advantage
  • Martin Chevrolet
  • Smith Barney

School Attended

  • University of Illinois At Chicago

Job Titles Held:

  • Senior Telemarketing
  • Car Sales Executive
  • Financial Cosultant

Degrees

  • B.A. : Marketing And Finance

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