Passionate and innovative Senior Technical Program Manager offering experience building, scaling and managing enterprise teams. Empowering and nurturing technology teams every step of the way, providing technical guidance as needed.
Skills
Infrastructure Architecture & Security
Cyber Security
Zero Trust Architecture
Data Center Design
Infrastructure Design
Cloud Security
Information Security
Amazon Web Services
Microsoft Azure
Google Cloud Platform
Capacity Planning
Disaster Recovery
Security Information & Event Management (SIEM)
Identity & Access Management
Network Security & Cryptography
DevSecOps
DoD Cloud Governance (CC-SRG, SCCA) IL5/IL6
Security Frameworks
FedRAMP
NIST
PCI-DSS
SOC2
ISO27001
Experience
12/2019 to 01/2022
Senior Technical Program ManagerMastercard – Kansas City, MO,
Managed a $25M+ annual contract budget for three Air Force DevSecOps programs.
Directed a 21 person team that included Cyber Security Engineers, DevSecOps Engineers, Project Managers, Network Engineers and general technology professionals.
Set annual, monthly, and weekly goals for US Air Force software development programs that impacted over 100,000 Department of Defense active duty military and civilian personnel.
Designed and implemented a NIST based Cyber Security program, increasing network uptime to 99,9% while reducing the number of successful cyber attacks to zero.
Led technical meetings, Change Control Boards, Engineering Review Boards, and System Security Working Group meetings to address potential security threats and vulnerabilities.
Ensured on-time delivery of 100% of program projects while meeting all contractual and deliverable commitments.
Provided regular status updates to steering committees, stakeholder groups, and executive leadership.
06/2018 to 08/2019
Lead Enterprise ArchitectKeybank National Association – For Those Who Work At Home, ID,
Collaborated with Product Managers, Business Units , Infrastructure Engineers, and Information Security teams, to design enterprise infrastructure and security solutions for cloud and on-premise platforms.
Defined IT strategy for Machine Learning Platforms, Infrastructure Automation (compute, storage, network) and PKI Security.
Worked closely with internal development, engineering, and operations team to implement Microsoft Azure DevOps eco system, including CI/CD pipelines.
Contributed to the Public/Hybrid/Private Cloud strategy, by executing POCs to identify cloud standards and best practices.
Developed detailed work plans, schedules, project estimates, resource plans, and status reports.
Built infrastructure automation solutions using Ansible, Terraform, Python, Powershell and native REST API’s.
Facilitated and contributed to the definition and refinement of automation strategy, architecture, and standards for public, hybrid, and private cloud infrastructure.
08/2013 to 05/2018
Technical Program Manager (contract)Duck Creek Technologies, Inc. – Warren, NJ,
Led large scale infrastructure refresh programs for Wells Fargo and CitiBank.
Built and led a team of US and India based consultants dedicated to Wells Fargo to automate software and hardware installations across 10 global Data Centers.
Designed security standards for Data at Rest Encryption using AES256, external key managers and standard cryptography solutions.
Designed a framework to rollout large scale technology infrastructure (server, storage, network) refresh projects across 15 global data centers for CitiBank.
Managed a team 20 of billable consultants based in US and India, tasked with providing consulting services to Wells Fargo and Citibank.
Defined optimal landing zone of critical applications and infrastructure based on application requirements, security posture, and cost justification. Infrastructure includes Servers (Windows, UNIX, Linux), Storage (SAN, NAS) and Network (Fiber)
Managed large scale Data Center consolidation efforts, equipment decommissions, migrations and virtualization initiatives.
07/2011 to 08/2013
Information Technology Manager (contract)Allstream Business Inc. – Santa Rosa, CA,
Hired, trained and managed 22 full time/contract employees and conducted annual performance evaluations.
Created and enforced information technology budget in excess of 4MM+ annually.
Supervised and mentored 22 professionals, including Server Engineers, Data Storage Engineers and System Administrators.
Supported IT application development, application support, system integration and system administration projects, generating more than $20M annually.
Delivered consistent and quality mentoring, training and onboarding for teams of contractors and staff members.
Devised implementation plans and performed cost-benefit and ROI analyses.
Analyzed and evaluated architectural infrastructure needs to improve strategies and determine overall costs.
06/2008 to 07/2011
Technical Solution ArchitectModel N – San Mateo, CA,
Developed and supported implementation of company-wide business solutions.
Evaluated operational processes and recommended cost-effective infrastructure solutions.
Customized and presented IT solutions to principles, controllers and managers across infrastructure domain, explaining expected benefits and capabilities.
Planned, implemented and integrated updated system-oriented projects.
Designed and delivered mission-critical infrastructure to maintain consistent availability and performance.
Led cross-functional teams in systems integration projects.
05/2001 to 06/2008
Infrastructure ArchitectTruist Bank – City, STATE,
Collaborated with project managers, business analysts and department leaders to collect and define requirements, determine constraints and develop initial plans.
Put together architectural designs, security plans and system specifications.
Developed complex infrastructure systems to facilitate businesses achieving targets.
Created short- and long-term strategies for different business areas.
Planned, developed and implemented IT solutions in infrastructure domain (Server, Storage, Networks)
Provided status updates to keep upper management informed and to reach goals.
Designed and delivered mission-critical infrastructure to maintain consistent availability and performance.
Led cross-functional teams in systems integration projects.
10/1999 to 4/2001
Solutions ArchitectPSINET - Data Center – City, STATE,
Defined network and security architecture across multiple hosted platforms including UNIX and Windows.
Developed standard framework work for rapid hardware/software deployment based on best practice methodology.
Architect high availability infrastructure solutions in managed hosted environment, utilizing Oracle and Microsoft SQL Server in active/active and active/passive clustered configurations.
Served as key liaison between engineering, network operations and implementation to resolve all network/security related issues.
Facilitated engineering design review meetings prior to release of new hardware/software; provide management team with detailed impact analysis and risk assessment.
Designed dedicated/shared backup strategies utilizing EMC, Veritas, HP, and Sun storage solutions.
Education and Certifications
Expected in to to
Master of Science: Technology Management Georgetown University - Washington, DC GPA:
Expected in to to
Bachelor of Science: Electrical Engineering Florida Agricultural And Mechanical University - Tallahassee, FL GPA:
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