Senior technical leader offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude, extensive enterprise program management experience in systems delivery producing real positive impact across multiple business units (Sales, Marketing, Engineering, Finance, IT, HR) to obtain higher financial returns, significant savings, new capabilities, enhanced productivity, reduced cycle time, improved satisfaction rates, improved on-time/on-budget performance, enhanced transparency, and verifiable delivery of business value. Experience with high reliability SaaS, ERP, HCM and CRM operations using ITIL/ITSM and Project Accounting, Budget, Finance, Project, Risk and Portfolio Management best practices.
Successfully implemented a new Conditional Access (Billing / Claims / Collections) system for DTV's 12 million users in nine (9) countries in record time, within budget.
Economics and Business Administration
.Net 3.5, .NET, Microsoft .NET 3.0, Accounting, ABC, administrative, streamline, AGILE, AP, A/P, approach, AR, AI, AS400, asset management, Automotive, Banking, Benefits, Billing, BPR, budgeting, budgets, Budget, BI, Business Intelligence, business management, Business Objects, business operations, Business processes, Business Process Reengineering, C, CMM, Catalog, Change Management, Cisco, CMS, Cognos, com, CA, Hardware, Consultant, Consulting, Contracts, cost accounting, Credit, CRM, encryption, Crystal, CSU, Client, Clients, customer services, data conversion, Data Management, Data Migration, data warehouse, Database, dbase, DC, delivery, desktops, directing, direction, documentation, e-commerce, E-Business, EDI, Email, ERP, Estimating, ETL, XML, Finance, financials, Financial, Financial Control, focus, Forms, Full life cycle, Functional, GDC, General Ledger, GL, government, Great Plains, hardware support, Help Desk, HP, HRIS, HR, Hyperion, Informatica, Information Technology, Insurance, invoicing, IP, ITIL, Java, Kronos, Leadership, Linux, loan processing, logistics, Director, MAGIC, mainframe, managerial, management skills, managing, management consulting, Mfg, MAPICS, Marketing, meetings, mentoring, Method1, Access, MS Dynamics, MS exchange, MS Office, Office, PP, MS Project, Microsoft Project, SharePoint, NT, NT 4.0, migration, MRP, MRP II, MySAP, mysql, Enterprise, network, OCR, OLAP, Operating System, Oracle, Oracle CRM, Order Management, Organizational, Patient Safety, Payables, Payroll, PCI, PeopleSoft, Performance Management, Personnel, executive presentations, Pricing, processes, process improvement, Process Management, producing, Program Management, programming, progress, Project Management, project plans, quality, quality assurance, quality management, QA, Express, RACF, RAD, RDBMS, real time, reporting, requirements gathering, Revenue Recognition, Risk Management, RUP, Sales, Salesforce CRM, SAP MM, SAP, SD, Sarbanes-Oxley, SAS, SCRUM, SDLC, servers, Set Top Box, Siebel, Sigma, Six Sigma, SLA, software developers, software development, software
Engineering, MS SQL, SQL, SQL Server, Strategy, strategic, strategy development, structured, Supervisor, systems analysis, Systems Integration, tax, TDMS, TDMS 7.0, Time Management, Type, UML, upgrade, validation, Visio, vision, Microsoft Visual Studio, VoIP, website, web-site, Weblogic, Websphere, Y2K
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