Overvie Accomplished logistics and supply chain professional with 24 years of broad industry experience and strong operational skills. Intimately involved with leading cross-functional teams within a Regional Supply Chain Management Operations with 18+ years experience in business process optimization. Strong negotiator at achieving significant cost reduction results. Able to articulate solution and suggestions to upper-level management and implement strategies for Supply Chain Operation and Supplier/Vendors Performance Metrics successfully. General Management: Strong leadership, a team player, people and process oriented. An organizer and forward planner who relish challenges and demonstrates adaptability and versatility within ever-changing and demanding situations. Articulate, confident and outgoing, an accomplished communicator who mediates effectively and uses negotiating and persuading skills to achieve consensus through compromise. Integrate and alignment of various function to ensure improve operation and financial performance. Supply Chain Operation: Hands-on and leadership experience across a range of Logistics Operation functions including air/ocean Inbound and Outbound Transportation, Warehouse and Inventory Management, Distribution Centre, Custom Brokerage, 3PL/LSP Management, Contract Management, Customer Service and Domestics Transportation. Management experience in Procurement, Order Management, Demand and Supply Planning. Strategic development of internal and external industry alliances, demonstrating organization, direction and logistical transportation and movement of goods. Well-developed business and supply chain understanding attained through diverse assignments in operation, business development, sales and program management. Manufacturing: Experiences in the high volume Hard Disk production. Plan work flow, manage multiple priorities and meet daily production targets while consistently reducing downtime in high volume manufacturing environment. Exposure in ESD control environment, Clean Room and CGMP for Medical Devices. Logistics & Supply Chains Materials Management Data & Root Cause Analysis Procurement and Purchasing Start-up Operations Customer Service Operation Management Vendor & Contract Management Inventory Management Global Transportation Logistics Troubleshooting Financial Management Account Management Procedures Development Project Management Change Management Team Building Government and Regulatory
Senior Supply Chain ManagerJan 2014 to Oct 2014 Haemonetics Malaysia Sdn Bhd
Conducted freight rates comparison analysis using historical data to offer a structured airfreight cost reduction to meet customer's yearly cost-down exercise.
Reduced Logistic and distribution cost and has resulted the extension of contract with the Customer.
Effectively and continuously working on multiple customers' consolidation program in ensuring maximization of freight economies leading to substantial savings in overall airfreight and destination transportation charges.
Introduced security processes and escort for high value/ high-risk shipment, saving and protecting customer product lost from hijacking and pilferage.
Reduce the overall operation expenditure by 35% by outsourcing the Fleet Management and Direct Labors.
Converted 45% of overall MMD (Materials Management & Distributions) Operating Cost from Fixed to Variable by outsourcing Direct Labors.
Reduce delivery time by 3 hours with the improvement to the Operation Standard Operating Procedure.
Supply Chain ManagerJul 2008 to Dec 2013 BAE Systems (INTERNATIONAL) Limited
Reports to the Support Director Far East.
Lead the Malaysia Military Aircraft parts and services business unit and ensure the appropriate structures and processes to support the key customers' expectation.
Responsible for the P&L of the Malaysia business unit.
As In- Country leads and works remotely with a dedicated supply chain team based in UK, managing the End to End (E2E) supply chain process.
Manage the RMAF, AIROD and ZETRO contract requirement; ensure compliance to the agreed term and process, financial obligation, Freight Spending, supplies and logistics services are fully in compliance with the contract.
Manage and coordinate all Inbound and outbound logistics activity for domestic and international freight that includes compliance to the Custom and International Trade.
Manage Service Provider (Freight Forwarder and Custom Broker) performance; monthly and quarterly review of KPIs and address operational and performance issues.
Participate in the meeting with RMAF to address current issues and resolution, future plan for the RMAF fleets.
Built strong relationship with the Customer and provide recommendation on process improvement, new technology, EOL parts and replacement, effective purchasing etc.
Coordinate the end to end supply chain process from RFQ until payment received.
Manage the Order Fulfilment process to ensure quality delivery of products and services to the customer on timely manner and avoidance of the Late Delivery (LD) penalties.
Closely work with the Customers and Technical team on demand planning (provisioning).
Manage the Order book by regularly review the orders status and progress to ensure promise delivery schedule are met.
Update the customer on the latest status to ensure Customers smooth operational planning.
Ensure timely and accuracy of the claim invoice and ensure the Account Receivables status are healthy; invoice ageing above 90 days value less than GBP100K and minimise the claim invoice to fall under the AP58 category.
BMP GeoMarket Logistics ManagerJun 2007 to Jun 2008
Reports to the GeoMarket Supply Chain Manager, managing Brunei, Malaysia, Philippines Logistics and Warehouse activities assisted by Location Supply Chain Manager, Logistics Supervisors and Stores Supervisors.
Development and management of Standard Operating Procedure for BMP and for intra GeoMarket / Regional shipments on all modes of transportation that includes Dangerous Goods Cargo (explosives, chemical & radioactive goods).
Coordinate and ensure effective implementation of Global Logistics Programs; roll out of the "Transportation Program", "Store.Net".
Preparing & managing logistics & transport budgets, monitoring expenditure and implementing remedial measures where appropriate.
Manage Logistics Service Provider (LSP/3PL) KPI and Performance Management.
Ensure continuous improvement activities are identified and managed.
Issue out tender (RFQ) for BMP Logistic services; manage from invitation, qualification, selection, award and implementation.
Contract Management-negotiate the term and conditions in contract and ensuring compliance with the terms and conditions as well as documenting and agreeing any changes that may arise during its implementation or execution.
Manage Trade Compliance that includes compliance to customs requirements in respective countries in which Schlumberger operates as well as managing customs duty costs to a minimum of exposure and conducting regulatory self audits / compliance to the latest customs regulations.
Proper maintenance, retention and compilation of customs documents.
Manage OFS Base Warehouse activities; directs, coordinates and plans the warehouse storage and distribution of the materials.
Developing joint solutions with operations/segments and procurement team on inventory reduction initiatives.
Manage the Stores activities covering inbound, order fulfillment, inventory management and outbound operation.
Responsible for sourcing, purchasing and negotiating of direct material, equipment and supplies from vendors/product centre and ensure the P2P (Procure to Pay) procedure is adhere too.
Sourcing for vessel/workboat to support the Offshore Operation.
Ensure full compliance with QHSE policies, in all aspects of the Supply Chain activity.
Take Lead role in conducting audit for BMP Supply Chain Department and Suppliers.
Manage, motivate and ensure team performance meets the expectation.
Jan 2007 to May 2007 Solectron Technology Sdn. Bhd
Logistic Manager/ Design Chain AnalystFeb 1999 to Dec 2006
A team member of the Global Logistic Team and reports to the Design Chain Director.
Responsible for developing Logistic solutions for new and existing customers, using network design and total landed cost analysis.
Provides solutions that cover global supply and demand networks, including manufacturing and repair operations, cross-docks and fulfillment centers, third party service providers, and B2B and B2C systems.
Working with Account Management and Logistic Operations, develop RFP and RFI responses and redesign proposals.
Gather customer requirements, research data from varied internal and external sources, develop models for detailed calculation and analysis, and present finished proposals to customers.
UPS Supply Chain Solutions (Malaysia) Sdn.
Formerly Known as Fritz Logistics (M) Sdn Bhd.
Station ManagerJul 2001 to Dec 2006
Reports to the Country Manager and hold overall responsibility in managing the business activity for the Northern Region Area.
Responsible for region P&L, tracking revenue reports, general accounting and administration functions.
Manage 2 branches with over 50 workforces ranging from managerial to clerical staff, overseeing the day-to-day Air and Ocean Operation, Customer Service, Warehousing and Distribution, Security, Transport and Facility Management assisted by 5 department managers.
Capacity planning of the resources (manpower, machine, money) in meeting operational demand.
Develop and implement operation strategies and processes to support the global business strategies in a cost-effective and customer-focused manner.
Manages all aspects of the company's business relationship with customers ensuring goals and objectives are accomplished within prescribed time frame and funding parameters.
Coordinate with other operations within the District and Region for service efficiency.
Ensure business is conducted in compliance with UPS policy, International Trade policy, Custom and other government agencies requirement.
Effective management of costs via Periodic Freight Rate Benchmarks, Identification of Freight Consolidation Opportunities, Process Flow Reviews, Annual Freight Rate Cost Negotiations etc.
Responsible for managing the procurement activity in developing cost reduction plan and drive supplier price negotiation; office and operation supplies, Carrier (air, ocean and land) and contractors.
Responsible for sourcing, purchasing and negotiating of material, equipment and supplies from vendors.
Initiate CAPEX Analysis, Amortization & ROI for departmental new equipments purchase & staffing recruitment for new project opportunity.
Select suppliers and sub contractors and consistently monitor the suppliers/contractors performance and periodically review their performance.
Continuously evaluate and develop techniques for effective and efficient control of operations and cost within the facility through carrier rate negotiation, cargo consolidation, outsourcing of operation and transport activity etc.
Participate and provide support to the Sales and Business Development Department on new business bidding for local and international companies; provide logistics solution to meet customers' expectation, makes sales calls and presentations, handling customer requests and responding to customers' issues, RFQ and RFI.
Motivate employees to achieve peak productivity and performance, assists in problems solving and suggest directions that result in the timely and accurate completion of tasks, duties and responsibilities.
Work closely with HR to ensure minimal attrition rate.
Special Account ManagerFeb 1999 to Jun 2001
Reports to the Country Manager (Malaysia) and the Global Account Manager.
Responsible for the Global Seagate Account and as Malaysia primary contact for negotiation with Seagate and Seagate's vendors for all company's products, services, contracts, pricing and business solution.
Responsible for service satisfaction and Seagate KPI (Key Performance Index) and provide Corrective Action and Prevention for any service failure.
Develop and implement business strategy that adds value to Seagate's business needs in quality, timely delivery and cost effective while ensuring meeting company objectives.
Provide freight and logistics solution to Seagate and ensure timely completion and implementation of new program / new business strategy.
Represent the company in the customer's Worldwide Logistic Council meeting and participate in various Logistic initiatives and activities, and freight forwarders quarterly performance review.
Coordinate with worldwide office for inbound and outbound shipment in ensuring the transit time performances are met and in compliance with the International Trade requirement.
Set-up customer specific Logistic and Supply Chain HUB (VMI) and integrate the operation processes to meet the Seagate JIT pulls requirement (E-Kanban).
Develop Sales Strategy and secure new business opportunity within Customer's Vendors locally and from abroad.
Logistics/Warehouse OfficerMar 1998 to Jan 1999 Robert Borsch (M) Sdn. Bhd
Managing all aspects of Logistic and warehouse activities.
Optimize the availability of warehouse space, manpower and equipment.
Manage receiving activities, put away and material order issuance.
Ensure productivity and efficiency of staff activities.
Maintain smooth and constant flow of material to stores and stores to production line.
Provide regular on job trainings for the staffs.
Ensure adherence of company policies and procedures Motivate and promote teamwork.
Work with relevant departments for discrepancies or improper packed goods Ensure proper protection and security of all goods and items received Oversee and coordinate transport contractor and Logistic provider.
May 1994 to Feb 1998 Perai Seagate Storage Product Sdn Bhd
Traffic OfficerJul 1997 to Feb 1998
Reports to the Logistic and Distribution Manager Assist the Manager in preparing & managing Logistic & transport budgets, monitoring expenditure and implementing remedial measures where appropriate.
Responsible for Import and Export Operation.
Work with internal department pertaining to Incoming and Outgoing Shipment.
Manage the shipping order processing.
Prepare and check invoices and other exports document.
Work with Forwarding Agents for freight arrangement and ensure shipments are delivered timely.
Compile and prepare tonnage report for inbound and outbound.
As a liaison with Customs Department and other government bodies.
Manage Vendors traffic from Malaysia to Seagate locations worldwide.
Shipping/Stores SupervisorJan 1997 to Jun 1997
Coordinate, lead and motivate a team of shipping assistants to ensure smooth running of day-to-day operation.
Internal stock room receiving/ shipping and inventory management of components, finished goods and scrap materials.
Ensuring appropriate and accurate shipping and storage of all production materials.
Ensure the implementation of FIFO Daily updating data for Cycle Count.
Work with Material Planning and Production in management of the inventory level and issuance of material.
Schedule deliveries of finished goods and raw material to interplant and customers based on requirements.
Work with Traffic Department for shipment arrangement to ensure timely deliveries.
Production SupervisorMay 1994 to Dec 1996
Assist the floor manager in planning short term and long term production output base on given schedule.
Work closely with the Clean Room team to ensure smooth and consistence supply of HDA to the Test area.
Supervise Line Leader and operators running Tests area.
Supervised the daily set-ups and start-ups of production test equipment.
Plan and coordinate team job function to ensure reaching the targeted output.
Monitored safe work practice procedures to maintain an injury-free and efficient production line.
Compile and feedback production status to Production manager/ incoming shift.
Work closely with the Production Planner and Buyers to ensure sufficient material inventory for smooth line operation.
Communicate with engineering department on technical issue (Software and failure analysis).
Recycle of material/pcb after complete analysis done by FA technician.
Work with QA Department for quality output, compliance of operation process to standard operation procedure (SOP) and fulfillment of customers' requirements.
Work with Document Control Department for specification on required product configuration.
Achieved a consistent record of improving production runs and reducing costs.
Trade Service AssistantDec 1993 to Apr 1994 Citicorp Trade Services Ltd
ClerkNov 1990 to Nov 1993 Ban Hin Lee Bank Berhad
A front line attending to the customer pertaining banking services.
Master, Business AdministrationDec 2011University Putra Malaysia － Serdang, SelangorBusiness Administration
Advance Diploma, Business and ManagementMay 2000Business and Management Awarded by University of Lincolnshire and Humberside, UK. Conducted by TL Management Centre, Penang.
Diploma, Business StudiesMarch 1995Business Studies
Awarded by Institute of Commercial Management, UK. Conducted by TL Management Centre, Penang.
BAE Systems Chairman's Award- Bronze Medal Winner- Overhaul, adaptation and enhancement of "Invoicing Process" that has resulted in reduction of £5M outstanding invoices which support and contributed to IBP performance.
Redesign the Supply process that has resulted 2009 sales exceed the target by 2 million pound.
Continuously exceeding the sales target of £5M from year 2010 onwards.
Schlumberger Successfully issue out tender (RFQ) for BMP Logistic services; manage from invitation, qualification, selection, award and implementation.
Projected cost saving of USD1 million or 31% annually based on year 2006 volumes/activities.
Total rolls out of the OFS Stores.net applications which improve the inventory visibility through out Schlumberger globally.
Reduce holding cost and reduction in the slow moving item.
UPS SCS Lead organizational transition from a "functional-silo" approach to a "cross-functional" approach to achieve a more effective operation group that required less headcount and generated additional savings.
Extensive participation in airlines/shipper/forwarder tri-partite program with a successful program management with major Commercial Carriers for guaranteed space and uplift of freight supported by effective cost agreement.
Lead the start up team for roll out and implementation.
Managed to reduce overall year-round airfreight cost by 10%-30% by establishing Specific Freight Program Arrangement/Commitment through development of Carriers Partnership and rates negotiation effectiveness.
25 26 APR 2001: Certificate of Attendance, by The INSEMA Group, DEVELOPING INTERPERSONAL SKILLS.
Sound knowledge in Microsoft Office applications; Word, Excel, Power Point, Visio, Access, Outlook. Oracle R12 E-Business Suites, Oracle Business Intelligent, Oracle Enterprise Performance Management Systems SALARY Basic: Allowance: Expected: Negotiable 2| Page
Master , Business Administration Dec 2011 Advance Diploma , Business and Management May 2000 Diploma , Business Studies March 1995 Awarded by Institute of Commercial Management, UK. Conducted by TL Management Centre, Penang.
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