Enthusiastic, innovative leader and team player. Strong ethical standards. Utilizes continuous process improvement to enhance team performance while focusing on recognition of success. Dependable, with quality management experience. Dedicated problem solver with a proactive approach to identifying, evaluating and resolving problems. Loyal and always willing to take on added responsibility to meet tight deadlines. SKILLS Effective leader Organize cross-functional teamwork while Exceptional interpersonal communication providing direction, leadership and supervision, Consistently meet goals, deadline-oriented for success Efficient multi-tasker Clear communication and demonstration Project management - Ensure smooth and Excellent organizational skills, able to respond efficient logistics and execution of projects and to quick changes in fast paced environment events Human resources management, hiring, Utilize Quality Assurance training/development, promotion, and employee Motivate diverse workforce to develop and appraisals increase outcomes Create materials to enhance events and Promote market base, customer/client relations resources, speaker management, establish and and needs manage budgets Lead others through difficult issues while Strategic Planning, Conflict Resolution and providing clear direction toward set goals problem solver Develop, train, policies and procedures to analyze and identify risks
Senior/Supervising Probation Officer, 12/2000 Current San Diego County Probation Department – San Diego Vista,
Interview, supervise, train, and promote diverse teamwork workforce, complete performance evaluations Multi-coordinate, Chair, organize, supervise from conception to completion community events Provide conducive motivational pro-social environment for staff to improve and excel within fast-paced operation and improve staff morale Utilize Quality Assurance to research and assess services provided and outcome measures Project Manager for various special projects to enhance and coordinate goals Accomplished extensive experienced officer, supervise high volume at risk offenders (juveniles and adults) in the community, ability to diffuse and manage volatile and stressful situations Chair, Conduct and coordinate tactical operations to promote community safety Coordinate preventable intervention services/programs for mission-oriented organization Review array of time-sensitive reports for accuracy, rules and regulations Create and enhance administrative policies and manuals as governed through laws/ordinances Gather and analyze data for studies and reports, make recommendations based on findings Team Leader and Team Player with staff at all levels, inspire others to higher performance Develop, research creative training programs for staff Schedule, supervise on-and off-campus community service events and programs.
Collaborate and enlist support of volunteers and community groups Attend and represent organization at community and professional organizations, project-related professional meetings.
to 01/2000 DUCATION
Deputy Sheriff - Corrections, 04/1989
to 12/2000 CCOMPLISHMENTS – San Diego Vista,
E A Refer clients to appropriate community agencies and organizations to meet treatment needs Set goals with clients related to employment and financial planning and work with them to track progress, to promote client self-sufficiency Respond to all inquiries from the general public in a prompt and professional manner Supervised and trained diverse teamwork workforce, complete performance evaluations Developed, researched training programs and operating procedures Provided conducive motivational environment for staff to improve and excel within a fast-paced/high-risk operation Accomplished extensive experienced officer, supervise high volume at risk adult offenders, in maximum security facility, with severe behavioral and psychological disorders Conducted and coordinated tactical operations to promote officer safety and reduce risk Developed remedial and preventable intervention services/programs for mission-oriented organization Reviewed array of time sensitive reports for accuracy, rules and regulations Created and enhanced administrative policies and manuals as governed through laws/ordinances Team Leader and Team Player inspired others to higher performance Maintained the custody and control of 1,500+ inmates housed in a maximum security facility.
Junior/Intermediate Clerk Typist, San Diego County Sheriff's Department – Vista,
Trained, coached and mentored staff to ensure smooth adoption of office procedures/operations/customer.
Worked directly with other law enforcement agencies and community departments to provide.
crime prevention techniques/intervention.
Processed an array of government documents for time-sensitive.
Multi-organized projects for community events.
Master of Arts: Organizational Management,
University of Phoenix - San Diego,
CA Organizational Management Understanding and appreciation of context within which organizations function, structure of an organization, organizational internal processes and practices, and behavior of an organization. To include, management and its employees, decision making and economic, cultural context, motivation and individual performance behaviors through teamwork to make/enhance strategic decisions and implementing long term plans to improve productivity and organizational performance.
Bachelor of Arts: Business Management,
University of Phoenix - San Diego, CA Knowledge, skills, and values to effectively apply various business principles and tools in an organizational setting, while examining areas of accounting, critical thinking and decision-making, finance, business law, management, marketing, organizational behavior, research and evaluation, and technology.
Managing human and fiscal resources within structure, culture, and missions of any organization.
Examine the areas of innovation, design, and creativity in business, global business, quality management and productivity, human resource management, employment law, and organizational negotiations.
Meritorious Unit Citation - San Diego County Sheriff's Department, Creating and Enhancing Career Development Program Several Employee Distinguished and Service Awards - San Diego County Probation Department, Analyzing, Creating, Enhancing various programs and services for process improvement and cost effectiveness/savings.
administrative, client, clients, customer
service, decision making, fast, financial planning, government, law enforcement, Team Leader, meetings, excel, office, organizational, policies, processes, progress, Quality Assurance, research, safety, strategic, Team Player, teamwork, training programs