LiveCareer-Resume

senior student services administrator electrical computer and systems eng dept resume example with 15+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

A results-driven, innovative, energetic professional with extensive experience in the coordination, planning and implementation of projects. Seeking challenging, business-oriented opportunity to augment professional development and stimulate personal growth. Customer-oriented and computer savvy.

Highlights
  • HTML, XTML
  • Microsoft Office Suite
  • Brio
  • Sunguard Banner System
  • App Works
  • Opinio
  • Technolutions Slate


  • Time management
  • Meticulous attention to detail
  • Strong problem solver
  • Database management
  • Customer service-oriented
  • Self-starter
Experience
05/2013 to Current Senior Student Services Administrator (Electrical, Computer, and Systems Eng. Dept.) Rensselaer Polytechnic Institute (RPI) | City, STATE,

Manages the day-to-day operations of the Student Services Office, supervising the staff and work study students

Facilitates and coordinates Departmental workshops, informational sessions, and meetings

Track’s and manages financial aid budget

10/2011 to 04/2013 Senior Student Services Administrator (Office of Graduate Education) Rensselaer Polytechnic Institute (RPI) | City, STATE,

Edited and updated program materials

Produced and updated content on the Office of Graduate Education's website

Managed the Alumni Quarterly Newsletter

Made recommendations to the Vice Provost as to how to best handle issues and problems that arise

2010 to 10/2011 Admissions Coordinator (Information Technology Dept.) Rensselaer Polytechnic Institute (RPI) | City, STATE,
  • Connected and engaged each applicant, resulting in an increase in class size (+24%), women(+12%), and diversity (+13.5%)
  • Analyzed student's background, goals, intuited their potential in the program and wrote compelling justifications to the Vice Provost for applicants who I discerned would succeed in the program
08/2009 to 08/2010 Assistant to the Program Director (Biomedical Engineering Dept.) Rensselaer Polytechnic Institute (RPI) | City, STATE,
  • Assisted the Program Director in efforts to clarify program requirements and expectations of degree requirements
  • Improved services and support for the students and Faculty
  • Assisted Ph.D. students with staying on track as far as their application for advancement, candidacy examination, dissertation defense, and research
  • Lead and trained the Faculty on Technolutions Application system so they could easily identify the students they would want to support
05/2005 to 08/2009 Student Services Administrator (Distance Learning Program for Working Professionals) Rensselaer Polytechnic Institute (RPI) | City, STATE,
  • Assisted the Program Director in efforts to clarify program requirements and expectations of degree requirements
  • Supported the distance learning student population from the time of admittance to completion of degree or certificate
  • Collaborated with the Director and the Recruitment Manager to enhance recruitment and marketing strategies
  • Oversaw the Admissions and registration processes
  • Projected student enrollment and revenue targets
  • Utilized creativity and intuition to make all students feel as if they were a part of the community
  • Initiated, coordinated and participated in student orientation sessions
  • Collaborated with Faculty, Course Developers, and Multimedia Administrators to enhance and determine the delivery of technology instruction
  • Liaised with our Corporate Partners such as GE, Lockheed Martin, IBM, Xerox, etc. to ensure that their employees' needs were being addressed and the quality of service was superlative
  • Developed online content and worked closely with the Web Master to post pertinent information
  • Maintained accurate records of student's academic path and all related correspondences
  • Worked closely with the Director of Academic Outreach Programs and the Dean of the Graduate School to resolve student conflicts and issues
  • Represented Rensselaer at numerous conferences, events, and educational expositions
  • Drafted all communications to Faculty and students in addition to reviewing and approving other information to be distributed by others
  • Conducted program evaluations and analyzed data to recommend best and improved practices to enhance the program
  • Analyzed, interpreted and disseminated pertinent reports
Education
Expected in Master of Science | Educational Psychology and Methodology University at Albany, Albany, NY GPA:

University at Albany, Albany, NY May 2005 Master of Science in Educational Psychology and Methodology GPA: 3.9

Expected in Bachelor of Arts | Psychology, Business University at Albany, Albany, NY GPA:

University at Albany, Albany, NY May 2003 Bachelor of Arts in Psychology ; Minor in Business GPA: 3.1 Spellman Achievement Award for four consecutive year

Presentations
  • Represented Rensselaer at numerous conferences, events, and educational expositions
  • Presented at the 2008 NUTN Conference
  • Presented during the Best Practices section at the Graduate Program Director’s Meeting;
Skills

Budget, Data, Administration & Management, Project Coordination;

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University at Albany
  • University at Albany

Job Titles Held:

  • Senior Student Services Administrator (Electrical, Computer, and Systems Eng. Dept.)
  • Senior Student Services Administrator (Office of Graduate Education)
  • Admissions Coordinator (Information Technology Dept.)
  • Assistant to the Program Director (Biomedical Engineering Dept.)
  • Student Services Administrator (Distance Learning Program for Working Professionals)

Degrees

  • Master of Science
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: