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Senior Software Quality Engineer (Mobile Testing) Resume Example

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SENIOR SOFTWARE QUALITY ENGINEER (MOBILE TESTING)
Professional Summary
  • More than 8 years of demonstrated experience in Software QA and Test Automation
  • Extensive work experience in all levels of testing - Functional, Regression, Back-end Data, System Integration and Web Services
  • Proven Performance Testing of enterprise wide SQA applications, mainframe applications and client server applications
  • Extensive testing experience using testing tools such as Mercury Quick Test Pro 9.2, IBM Rational Robot 7.0 to test functionality and performance of applications
  • Proven hands-on experience developing QA Plans, Test Plans, Test Cases, Traceability Metrics, Test Metrics etc. based on Use Case Documents, Business Documents, Functional Documents, Sequence Diagrams, for software applications in various software architectures
  • Skilled in implementation of software development life cycle (SDLC) for testing life cycle to follow standard process in the application
  • Proven experience in problem solving and bug tracking reports using Bug Tracking tools like HP ALM, JIRA and ClearQuest
  • Extensive experience in Conduct audits for compliance to standard processes and client requirements
  • Strong working experience with Windows NT/2000/XP and UNIX environments
  • Familiarity with Oracle 10g/9i, MS Office, Internet Explorer & MS SQL Server 2012
  • Excellent Analytical and Problem solving Skills using root causes analysis mythology
  • Proven aptitude for methodical problem troubleshooting and solving, good communication skills, strong attention to detail, and ability to work well in a close-knit team
  • Quick learner, self-starter, able to work independently
  • Proven ability to work under pressure and in high stress situations

Technical Skills

Testing Tools

Mercury Quick Test Pro 8.2/9.2, Rational Robot 7.0, Test Manager.

Bug Tracking Tools

HP ALM, Test Director, PVCS tracker, ClearQuest, Soft front Track

Version Controls

Clear Case, CVS, PVCS

RDBMS

Oracle, SQL Server, DB2, MS Access

Languages

Java, Junit, C, C++, SQL, PL/SQL

GUI Tools

Visual Studio 6.0

Web Technology

JavaScript, VBScript, ASP, JSP, Servlets, XML, HTML, FrontPage 98

Middleware

MQ Series, MQSI/WMQI

Other tools

DBVisualizer, Rapid SQL and Toad, OPAL,

Operating System

Windows 98/NT/2000/XP, UNIX

Professional Experience
12/2019 - Current
Ahold Delhaize － Quincy, MASenior Software Quality Engineer (Mobile Testing)

Responsibilities

  • Analyzing business requirements, Product Design documents, specifications and development of Test Scripts and Test Cases
  • Executing and reviewing steps involved in creating mobile app testing strategy
  • Preparing Test Strategy and Test Scenarios
  • Reviewing test cases and test results
  • Conducting functional demos to business users
  • Conducting testing and defects status meetings
  • Writing simple to complex SQL queries to verify database tables for data inserted from GUI
  • Delivering high-quality information systems by leading effort to plan, execute, and document results of tests of new/revised system capabilities
  • Attending daily defect status meetings and weekly team status meetings for reporting testing status
  • Generating ideas for improved testing efforts

Environment

  • HP ALM
  • SQL Server
  • XML
  • VB scripts
  • HTML
  • JIRA
  • Web Logic
11/2016 - 11/2019
State Street － Quincy, MALead QA Engineer

Nav Oversight – Agile Team

External MyNAV users were enforced to see too many alerts that became difficult to focus on alerts which had large business impacts. MyNAV, as an oversight tool, did not provide any option for client specific tolerances that were higher than internal tolerances on impact alerts. After that project was implemented, the clients could see alerts based on client specific tolerances that were higher than internal tolerances on impact alerts.

CAPSTOCK- Agile Team

New Relational Ledger tables were developed for GLM and CSM for the DB2 conversion. Funds were rolled onto the new Relational Ledger tables in phases. Phase 2 was Single Class Funds requiring pricing and Capstock. A new RECON service was added to the ACT_FUND_ELECN table. Funds had to subscribe to this service in order to use the new RECON process.

Responsibilities

  • Analyzed business requirements/product Design documents, specifications and
  • Developed, executed and reviewed Test Scripts and Test Cases
  • Prepared Test Strategy and Test Scenarios
  • Reviewed test cases and test results
  • Conducted functional demos to business users
  • Conducted testing and defects status meetings
  • Wrote simple to complex SQL queries to verify database tables for data inserted from the GUI
  • Delivered high-quality information systems by leading effort to plan, execute, and document results of tests of new/revised system capabilities
  • Attended daily defect status meetings and weekly team status meetings for reporting testing status
  • Generated ideas for improved testing efforts

Environment

  • HP ALM
  • SQL Server 2012
  • XML
  • VB scripts
  • HTML
  • Test N
  • MQ-Series
  • Weblogic
06/2016 - 10/2016
Sovereign Bank － Dorchester, MASenior Quality Analyst

MIRO – Santander SCB & SEB

MIRO was the corporative application for supporting the complaint management processes (complaints, praise and suggestion) for customers through any channel. Regulatory Complaints from SEB was also managed by MIRO following the same workflow as common complaints, but they were defined in other DDR. SCB Regulatory Complaints were out of scope.

Responsibilities

  • Analyzed business requirements, product design documents and specifications
  • Developed, executed and reviewed Test Scripts and Test Cases
  • Modified and executed automated and manual test scripts for different modules using UFT
  • Designed Functions Library, Functions, Subroutines, Common functions, Utilities functions, Regular Expressions and Environmental variables using UFT in VB scripts
  • Wrote simple to complex SQL queries to verify database tables for data inserted from the GUI
  • Delivered high-quality information systems by leading effort to plan, execute, and document results of tests of new/revised system capabilities
  • Attended daily defect status meetings and weekly team status meetings for reporting testing status
  • Generated ideas for improved testing efforts

Environment

  • HP ALM
  • SQL Server 2012
  • Unified Functional Testing
  • XML
  • VB scripts
  • HTML
  • Test N
  • MQ-Series
  • Weblogic
03/2013 - 07/2014
Wipro Technologies, Client (TJX, MA) － Quincy, MAE COMMERCE- SMARTCLIXX (POS) - QA Analyst

Responsibilities

  • Participated in Test Planning and Requirements Analysis along with TJX QA Manager in Ecommerce project
  • Designed Test Strategy and Test estimation
  • Interacted with Development and Business Team to clarify the requirements and queries
  • Performed System Testing and Regression Testing
  • Coordinated daily with Offshore Team and TJX QA Manager in Work Allocation, Monitoring and Review.
  • Participated in Defect Review Meeting along with TJX QA Manager
  • Tested bug fixes, QA Metrics preparation and UAT Support
  • Prepared and submitted Test status reports
Environment
  • PL/SQL
  • Windows
  • Mercury Quality center 9.2
  • SOA
  • XML
  • Test N
  • MQ-Series
  • Weblogic
10/2011 - 02/2013
Wipro Technologies, Client (STATE STREET, MA) － Quincy, MAQA Analyst
AC Customization – Entitlements and Derivatives
Phase 1D was deployed or ‘rolled out' in phases, Entitlements and Derivative securities which was the fourth phase of the roll-out referred to as Phase 1D.  The mainframe Investment types implemented in this phase were as seen in the table.  As Asset Control became the book of record (BOR) for additional investment types, additional Asset Control requirements were documented and implemented.
Operations Transformation – Accrual Fixed Income
The Accounting Operations Transformation (OT) work stream had requested that the current process that retrieved Variable Rates data from the Vendor Repository and applied them to the Variable Rate table on the SSC Mainframe (ZVR) was modified for better data quality and coverage. 
This request from Accounting OT was the second of five planned requests for additional data that was made to Asset Control. The Amortization improvements had been prioritized by Accounting OT as the second. The first request for Accruals had been delivered and the other requests were related to:
  • Yield Calculation
  • Pay down functionality
  • Miscellaneous enhancements
​Onsite Test Lead
  • Participated in Requirements Analysis and Test Planning along with State Street QA Manager in Asset Control project
  • Prepared Test Strategy and Test estimation
  • Interacted with Development and Business Team to clarify the requirements and queries
  • Performed System Testing and Regression Testing
  • Coordinated daily with Offshore Team and State Street QA Manager in Work Allocation, Monitoring and Review
  • Participated in Defect Review Meeting along with State Street QA Manager
  • Tested bug fixes, QA Metrics preparation and UAT Support
  • Prepared and submitted Test status reports
Environment
  • Windows
  • Mercury Quality center 9.2
  • XML
  • Test N
  • MQ-Series
  • Web Logic
09/2010 - 10/2011
Sovereign Bank － Dorchester, MAQA Analyst
MasterCard Re-branding

The only modification required to the SAM system to be able to issue a MasterCard debit or ATM was to the MCIF header. The current functionality in SAM was modified regardless of processing with 5/3rd or PCAS. 

Responsibilities 

  • Analyzed Business requirements/Product Design documents and specifications
  • Developed, executed and reviewed Test Scripts and Test Cases
  • Created test plan and test cases for manual and automated testing from the business requirements to match project's initiatives      
  • Implemented automation testing framework and maintained up-to-date automated scripts used in regression and performance testing
  • Executed batch runs in another machine where Test Execute was installed with VBS file
  • Delivered high-quality information systems by leading effort to plan, execute, and document results of tests of new/revised system capabilities  
  • Attended daily defect status meetings and weekly team status meetings for reporting testing status
  • Provided ideas for improved testing efforts
Environment
  • Spanish Quality Center 9.2
  • PL/SQL
  • HP-UNIX
  • Quick Test Professional
  • HTML
  • Mercury Quality center 9.2
  • SOA
  • XML
  • Shell scripting
  • Test N
  • MQ-Series
  • Web Logic
02/2008 - 08/2010
IBM (AT&T) － Jersey City, NJQA Consultant
Global Integrated Order Manager (GIOM)
GIOM was a web-based strategy. The GIOM was intended to provide a common user portal to AT&T Business Services' service-specific order infrastructures (Data/IP, LD Voice, and Local Voice) to facilitate customer centric ordering of both standalone and bundled services (ABN and One Net). GIOM was strategically positioned in the architecture services across service delivery channels.
Responsibilities
  • Created test plan and test cases for manual and automated testing from the business requirements to match the project's initiatives
  • Prepared regression and functional test framework using Quick Test Professional
  • Created Keyword driven test framework involving spreadsheet tables to test the application with different sets of data (positive/negative values)
  • Executed test cases and reported Manual testing defects through Clear Quest
Environment
  • Quick Test Professional
  • Windows
  • Rational Clear Quest
  • Oracle 9i
  • SQL Server 2000
  • Java
  • SOA
  • Toad Perl Scripting
  • CICS
  • MQ-Series
  • Web Logic
​
Education
Bharathiar University － Coimbatore, Tamil Nadu, IndiaMaster of Science: Computer Science
Bharathiar University － Coimbatore, Tamil Nadu, IndiaBachelor of Science: Computer Science
Personal Information
Visa Status
Permanent Resident of USA (Green Card)
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Resume Overview

Companies Worked For:

  • Ahold Delhaize
  • State Street
  • Sovereign Bank
  • Wipro Technologies, Client (TJX, MA)
  • Wipro Technologies, Client (STATE STREET, MA)
  • IBM (AT&T)

School Attended

  • Bharathiar University

Job Titles Held:

  • Senior Software Quality Engineer (Mobile Testing)
  • Lead QA Engineer
  • Senior Quality Analyst
  • E COMMERCE- SMARTCLIXX (POS) - QA Analyst
  • QA Analyst
  • QA Consultant

Degrees

  • Master of Science : Computer Science
    Bachelor of Science : Computer Science

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