Flexible Tier 2 Customer Service Representative who adapts seamlessly to constantly evolving SAP processes.
WOW alert for excellent call.
Call of Fame award for High Bill call.
Perfect Attendance Award
Assisted with payroll preparation and entered data into cumulative payroll document.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.
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