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senior sales development representative resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Strategic-thinking customer support/sales professional with numerous years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. True passion for customer care. Experience using exceptional interpersonal, oral, and written communication skills in relating with all management levels, consultants, and customers to solve and answer concerns and inquires. Personable, friendly, and dedicated with extensive experience in customer care and sales. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Customer Support/Service
  • Customer Relationship Management
  • Outreach/Salesloft
  • Microsoft Office (Outlook, Word, Some Excel)
  • Social Media/Skype/Slack
  • LivePerson Live Chat
  • KANA/RightNow
  • Troubleshooting
  • Zoom Meetings/Citrix GoToMeeting/WebEx
  • RainKing/DiscoverOrg/ZoomInfo/Seamless.AI
  • LinkedIn/LinkedIn Sales Navigator
  • Salesforce
  • Team member motivation
  • Lead development
  • Team building
  • Staff training and motivation
  • Effective customer upselling
  • Account management
  • Issue and conflict resolution
  • Relationship building
Experience
Senior Sales Development Representative, 04/2021 - Current
Talend Charlotte, NC,
  • Built the North American Wallbox SDR team from the ground up including evaluating and selecting sales enablement tools such as Zoominfo and Salesloft.
  • Met or exceeded opportunities / appointment quota through phone and email prospecting and lead qualification.
  • Trained and mentored newly hired SDR's in market research, identifying sales lead prospects, and relationship development.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Met and consistently exceeded revenue targets with proactive customer-specific suggestions of accessories and related items.
  • Prospected and identified key prospects at target companies and layed the foundation for a strong, long-lasting relationship.
  • Created, followed, and qualified business opportunities within small, medium, and large enterprises.
  • Worked closely with Account Executives to build a pipeline for the Wallbox for Business product.
  • Managed, tracked, and reported all sales activities, records and results using Salesforce.
Business Development Representative, 03/2020 - 04/2021
72 Point San Diego, CA,
  • Met or exceeded opportunities / appointment quota through phone and email prospecting and lead qualification.
  • Drove targeted outbound prospecting activities into a set of assigned accounts while also meeting SLA's for inbound marketing leads.
  • Collaborated successfully with Marketing and Field Sales teams to optimize team selling productivity.
  • Developed pipeline by networking to find new customers and generate lists of prospective clients.
  • Tracked all relevant qualifications and lead management activity using Salesforce.com and SalesLoft (including calls, prospect pipeline, account notes, etc.).
  • Acted as an extension of the Sales team with a main focus of identifying, developing and creating new business opportunities for the Regional Sales Directors.
  • Shared, learned, and collaborated with team members and manager to develop strategies, improve execution, and ideas that drive great team results and success.
Sales Development Representative, 05/2019 - 03/2020
Handy Phoenix, AZ,
  • Qualified prospects via phone and email, identifying key decision makers, and business pain points
  • Met a monthly quota of Sales Accepted Meetings
  • Transformed Marketing Qualified Leads to Sales Opportunities, by educating prospective buyers
  • Utilized SalesForce to record activities, route leads, and coordinate the meeting management process
  • Shared, learned, and collaborated with team members and managers/leadership to develop strategies, improve execution, and ideas that drive great team results and success
Education and Training
High School Diploma: , Expected in 06/1995
-
Abraham Lincoln High School - San Jose, CA
GPA:
Status -
: Administration of Justice, Expected in
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West Valley College - Saratoga, CA
GPA:
Status -
Activities and Honors

Successfully booked two of the largest enterprise targets resulting in two of the largest North American enterprise partnerships (NAPA Auto Parts and Lowe's) - (Wallbox - February 2022)

Achieved 178% of quota goal in first quarter - (Gigamon - June 2020)

BDR of the Quarter Hustle Award - (Silver Peak Systems - November 2018)

Promoted to Lead Enterprise Account Development Representative for Healthcare - (Reputation.com - September 2014)

Shareholders Award for attaining the top revenue for lead generation; from 100% to 200% - (Intuit - December 2011)

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Resume Overview

School Attended

  • Abraham Lincoln High School
  • West Valley College

Job Titles Held:

  • Senior Sales Development Representative
  • Business Development Representative
  • Sales Development Representative

Degrees

  • High School Diploma

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