Solid analytical, diagnostic and problem-solving skills. Able to manage multiple, complex projects in a dynamic environment. Strong systems orientation. Strong Work Ethic, Service Focused, Team Oriented, Open-minded with good observation and listening skills. Forward Thinking, Ability to effectively breakdown complex initiatives into manageable basic elements.
Roles & Responsibilities:
•Bug reproduction and Bug fixes for Dexterra applications.
•Debugging Dexterra framework to find out and resolve the bugs.
•Testing and documenting patches for release level software.
•Handled Production down Issues for Clients like Accenture, IBM, and Verizon. Needs to work with Project Managers, Senior Developers and Senior Analysts of clients until the server start running again normally.
•Worked as an Interface between Client and Development team. Understand Client issues and explain the requirement to Development team.
•Created custom solutions for clients for their business needs.
Achievement: Won Star of the Quarter Award for Excellent performance in the project.
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