Highly skilled Senior Program Manager who effectively blends business and technology strategy with demonstrated operational results for Financial, Real Estate and IT industries. Proven ability to work with clients and executives to achieve corporate objectives.
Cross Functional Team Leadership - lead project, delivery and sales teams ranging from 10 to 135 individuals from various business lines and technical disciplines
Program Governance - Implement and oversee project change control, status reporting, communication plans, stakeholder management, staffing plans and p/l
Project Delivery - organize, plan and direct project activities including schedules, scope, requirements, budget, metrics reporting, regulatory/compliance reporting and deliverables using SDLC
Risk Management and Mitigation - instruct and implement risk management and mitigation techniques for multiple accounts
Outsourcing Transition - develop and manage transition plans for software applications, hardware and associated resources for both onshore and offshore locations
Client Relationship - build relationships at multiple levels of a client's organization from entry level to CXO.
Coaching and Mentoring - assist individuals in developing the skills needed to meet individual and team goals.
10 Year Client Contract Renewal Resulting in a TCV of $100M
EDS Service Excellence Cup Award
eRegistry Application Development
Project Management Office Implementation
HP ITO Women's Mentoring Program
PMI World Congress Volunteer/PM SME
Led large teams of cross functional experts in the delivery of customer focused products and services through the development and implementation of project, pricing and program strategies.
Partnered with business leaders to develop and implement global business plans to place HP-ITO services and infrastructure worldwide.
Managed the delivery and p/l of operations, projects and production support for mortgage industry client. Established Project Management Office to coordinate multiple projects encompassing software, hardware, network and call centers globally. Responsible for teams in multiple locations including hiring, compensation and performance.
Supported sales executives by managing multi-discipline teams thru the sales cycle including creating sales strategy, pursuit plans, sales assets, compliance and due diligence processes for both onshore and offshore solutions.
Developed proposal to consolidate time tracking systems for US Solutions Consulting Division. Created road map for integration of Time Tracking, MS Project Server and SAP Invoicing involving over two dozen interfaces and 36,000 users across multiple lines of business.
Responsible for the transition of IT development and production support offshore including interviewing, training, risk mitigation,cultural awareness education, executive stakeholder communication and status reporting. Implemented project management methodology for production support team.
Directed project activities for Commercial Loans, Treasury management and Account Analysis applications using SDLC. Projects included system conversions, mergers and acquisitions, IT data center migrations, new system releases, product standardization and Y2K compliance.
PMP Certification December 2000 - December, 2016
SMU Leadership Executive Education "Women in Motion" Series
EDS Leaders Mentoring Leaders Program
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