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Senior Program Manager Resume Example

Resume Score: 80%

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SENIOR PROGRAM MANAGER
Professional Summary
Self-directed and accomplished community development professional with the ability to drive results and build strong business alliances. Over eight years of experience working cross-functionally to manage and execute high quality projects. Expert in analyzing existing operations and implementing effective systems, strategies and processes to improve organizational performance and increase standards.


Skills
  • Relationship Management/Cultivation
  • Strategic Planning
  • Operational
    Safeguarding
  • Problem Resolution
  • Action-Oriented
  • Database Management

  • Sound Leadership
  • Critical Thinking
  • Effective Communication
    Skills/Interpersonal
  • Sound Judgment/Decision Making
  • Technical Knowledge
  • Budget Development 
Work History
Senior Program Manager, 06/2010 to Current
Fannie Mae – Washington, DC
  • Operate in a pivotal role in performing responsibilities related to the development, implementation, and administration of a national corporate grant strategy.
  • Build and cultivate partnerships with industry stakeholders, nonprofits, local and national government entities, and public/private funding community.
  • Serve as a representative in engagement opportunities to reflect community programming and effectiveness.
  • Provide value-added expertise in developing new concepts, techniques, and standards as they relate to the execution of strategic grant investments.
  • Oversee the progress of deliverables through ongoing project assessments/evaluations, site visits, and quarterly certification to company regulator.
  • Work across functions and businesses to create awareness of the philanthropic focus of the Company.
  • Provide liquidity to the housing market through the administration of a $20.6M grant investment spending plan.
  • Provide thought leadership to the overall strategic planning of funding priorities, identifying key indicators and interpreting data and trends.
  • Implement change initiatives designed to strengthen process, improve efficiencies and enhance department performance.
  • Present high-level overview and business justifications on grant investments to senior level officers.
Development Manager, 01/2008 to 09/2010
Family and Child Services – Washington, DC
  • Built infrastructure of organizations development program in order to diversify and expand revenue.
  • Worked cross-functionally to implement a $3M Capital Campaign, cultivating strategic relationships with potential funders and industry stakeholders.
  • Established and achieved program objectives through collaboration with senior management and execution of a comprehensive marketing and communications strategy.
  • Maintained departmental systems as a tool for ongoing donor stewardship including the coordination and production of donor appeals, community programs and special events.
  • Supported re-branding efforts including design and development of website, marketing and communication material and external awareness.
Communication Specialist/Controller, 10/2005 to 11/2007
United States Postal Inspection Service - Pinkerton Gov't Services – Dulles, VA
  • Provided centrally managed law enforcement radio monitoring with logging and recording of activity for Postal Inspectors, Postal Police, and OIG Agents.
  • Alarm monitoring of over 12,000 intrusion detection systems and emergency dispatch of local law enforcement, Postal Police, or Postal Inspectors.
  • Provided after-hours emergency phone coverage for all Inspection Service divisions and determine appropriate handling of emergency situations.
  • Incident reporting and analysis to appropriate division for follow up.
  • Confirmed active warrants and arrest through law enforcement control databases.
Donor Database Manager and Development Associate, 10/2004 to 01/2008
Marine Corps Scholarship Foundation – Alexandria, VA
  • Provided administrative support for all development activities.
  • Facilitated the timely communication to program supporters through various marketing and fundraising tools.
  • Managed database coordinating all technical functions and audit checks.
  • Implementation of a national direct mail campaign expanding organizational revenue and donor pool.
  • Created and maintain policy and procedures for system management.
  • Maintained working relationship with Regional Field Coordinators serving as a liaison for community and special events.
Education
Bachelor of Arts: Criminal Justice Sociology, 2004
OLD DOMINION UNIVERSITY - VA
  • 3.3 GPA
  • Minor in Sociology
Associate of Arts: Paralegal Studies, 2001
HENRY FORD COMMUNITY COLLEGE - Dearborn, MI
Additional Information
  • Leadership Role: Capital Area Foreclosure Network Leadership Committee, United Way Affordable Housing Initiative Committee, Fannie Mae Disaster Response Team
  • Computer/Database Knowledge: Microsoft Office Suite, Kintera, Blackbaud Raiser's Edge, MicroEdge GIFTS

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Resume Overview

Companies Worked For:

  • Fannie Mae
  • Family and Child Services
  • United States Postal Inspection Service - Pinkerton Gov't Services
  • Marine Corps Scholarship Foundation

School Attended

  • OLD DOMINION UNIVERSITY
  • HENRY FORD COMMUNITY COLLEGE

Job Titles Held:

  • Senior Program Manager
  • Development Manager
  • Communication Specialist/Controller
  • Donor Database Manager and Development Associate

Degrees

  • Bachelor of Arts : Criminal Justice Sociology , 2004
    Associate of Arts : Paralegal Studies , 2001

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