Senior Program Administrator, 01/2014 － CurrentCompany Name － City, State
Aide and enforce the success of the department by positively working with other team members, adjusting individual priorities throughout the day to ensure goals and objectives are met consistently Lead multiple projects such as implementing, testing, application request through online automated tool to efficiently streamline process Communicate and distribute feedback on audit process to implement process improvements to management, audit updates on excel automated accounting spreadsheets, and summaries of audit findings, accounting data according to the Generally Accepted Accounting Principle(GAAP) Perform routine audit task for account accuracy within Access Database software to examine submitted Mileage log, receipts, expense spreadsheets, insurance documents are aligned with payroll, Human Resource reports on file for validation Train new employees on web tool navigation, policy and procedural requirements Analyze and evaluate programs, policies, services to ensure proper accounting control; execute extensive monthly account analysis on account statements, expense reports to validate appropriateness of transactions, ensure expense description for each transaction has been completed and approved by managers in Global Card Management web base automation tool Audit monthly transactions, Invoices, examine accounting records, reimbursement credits, receipt amounts through transaction testing to assure compliance with accounting principles, operating procedures, laws and regulations Conduct *annual evaluations of the Procurement program to effectively identify operational risks and enact requisite policy revisions to improve service, reduce the mishandling of company funds to enforce compliance and properly communicate results to all levels of management* Manage documentation, develop complex required reports to Accounts Payable department, Business Unit Managers, Business Analyst, Department management and others as needed with special request/projects and perform account analysis.
Senior Credit Administrator, 08/2011 － 01/2014Company Name － City, State
Worked closely with customer service, sales and general manager to support timely resolution of credit related issues, and to ensure customer adherence to policy Independently conducted audits, account analysis, administer adjustments, reconciliations an in effort to provide proper maintenance, accuracy, and integrity of customer receivable accounts Actively participated in the preparation and presentation of audit results, conclusions and recommendations to upper management Researched and approved customer discounts if eligible, issue credits and processed write offs within guidelines, and assessed finance charges on past due accounts Trained new and existing employees on policy, operation of company systems and procedural requirements; Oversaw communication to external/internal customers to identify collection issues and opportunities efficiently; Facilitate resolution of escalated accounting issues Assessed, evaluated, and promoted compliance of company policies, while also providing advice on internal controls and enhancing General Internal Audit standards and practices Monitored credit limits; analyzed credit applications, financial statements, D&B credit scoring reports; Investigated trade and bank reference in addition to utilizing Internal Revenue, state records to effectively determined credit worthiness; Crossed reference for past due accounts at other Essilor locations to ensure minimum risks/exposure Execute month end closing responsibilities, include actively participating in IT regression testing activities and validation of customer statements; preparation of monthly reporting metrics for DSO, Aging, Bad Debt, status of past due accounts, and other reports as requested by management.
Senior Collection Analyst, 10/2008 － 04/2010Company Name － City, State
Accountable for commercial collection of $10 million portfolio and supervised up to 12 employees; Trained and monitored progress of personnel within my group to insure reduction of A/R and minimizing bad debt Managed multiple priorities, delivered timely and accurate work while maintaining a focus on customer service; Sent collection letters utilizing word processing and recorded activity; monitored and analyzed accounts receivable data to timely identify accounting issues and collection opportunities Sent collection letters utilizing word processing and recorded activity; Monitored and analyzed accounts receivable data to timely identify accounting issues, collection opportunities to effectively communicate orally and written communicated conclusion to management, Audited commercial documents, Bill of Lading, proof of delivery, terms of sale, verified country of Origin/export, to asses accuracy, and followed up on documentation discrepancy in order to receive payment; Executed rating and billing analysis to determine reason for outstanding balances on accounts Collaborated with Internal audit team members to review business processes for efficiency and improvement opportunities, and formulate practical recommendations to management in accordance to Generally Accepted Accounting Principle(GAAP).
Cash Application, 07/2008 － 10/2008Company Name － City, State
Contract assignment; hired on permanent).
Off-set debits and credits to clear AR accounts; Applied cash receipts as instructed from all sources, such as lockbox, ACH, wire transfers, and US and foreign currencies.
Conducted audits on customer accounts to research misapplied payments, not received payment to identified accounting discrepancies; Tracked and monitored audit findings into access database.
Identified, developed solutions to address internal controls, operating deficiencies and coordinated with external auditors to expedite annual audit for accounting department.
Customer Service, 03/2008 － 07/2008Company Name － City, State
Assisted in the preparation and examination of accounting records to quickly assessed completeness and accuracy.
Executed account analysis, including resolving discrepancies, adjusting, and correcting open invoices for Agent locations.
Investigated disputes, such as billing issues, and outstanding claims to bring to resolution.
Accounting Representative, 02/2000 － 04/2003Company Name － City, State
Oversaw accounting operations and maintain accurate records related to medical/private insurance and other third party billing.
Investigated overdue account balance that was fully or partially unpaid; Resolved discrepancies, prepared adjustments and refunds as necessary.
Electively communicated updates to management on high profile or delinquent accounts by utilizing various automation tools, aging spreadsheets, unapplied cash and short pay reports, supervise efforts of team to identify and effectively manage credit risk of portfolio; Resolved discrepancies and prepared adjustments and refunds as necessary.
CurrentBROOKHAVEN COMMUNITY COLLEGE － City, StateApplied ScienceApplied Science
2009LUZERNE COUNTY COMMUNITY COLLEGE － City, StateBusiness AdministrationBusiness Administration
2001G.A.R HIGH SCHOOL － City, StateDiplomaSoftware Applications
Microsoft Office Word Processing, Excel Spreadsheets, Access Database, Power Point Presentations, Oracle, OBBIE, Vision Star, AR Desk Top, Optifacts, QuickBooks, Work Day, Automation tools
Accounting, Accounts Payable, accounts receivable, streamline, AR, automation, Automation tools, balance, billing, Business Analyst, business processes, cash receipts, credit, credit risk, customer service, delivery, documentation, expense reports, finance, financial statements, focus, funds, general manager, Human Resource, insurance, Internal Audit, letters, Access Database, Excel Spreadsheets, excel, Microsoft Office, Power Point, month end closing, navigation, Oracle, payroll, personnel, policies, Presentations, Procurement, progress, QuickBooks, reporting, research, sales, spreadsheets, validation, Vision, Word Processing, written
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BROOKHAVEN COMMUNITY COLLEGE
LUZERNE COUNTY COMMUNITY COLLEGE
G.A.R HIGH SCHOOL
Job Titles Held:
Senior Program Administrator
Senior Credit Administrator
Senior Collection Analyst
Applied Science Business Administration Diploma
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