Results driven professional well-versed in managing multiple competing priorities and workflows to ensure objectives for marketing, sales and conferences. Proven ability to manage large, complex advertising campaigns. Excellent direct mail, purchasing and negotiation skills, utilizing a wide variety of external vendors. Expert budget preparation, adherence and reporting. Highly organized and detail oriented, with excellent written and verbal communication skills. Successful in partnering with cross-functional teams. Proficient in Microsoft Office Suite, Outlook, Filemaker, Office Wizard and most windows based applications.
Marketing Communications Project Management Direct Mail
Expense/Budget Control Vendor Management Strategic Planning
PennMutualHorsham, PASenior Production Manager11/2012 to 08/2013
The Penn Mutual Life Insurance Company was founded in Philadelphia in 1847.
It was the seventh mutual life insurance company chartered in the United States.
Responsible for managing the print/production for all monthly mailings, and quarterly statement mailings, to insured members.
Coordinated and managed all activities associated with purchasing, supplier management, and implementation of all mailings to insured members, ensuring all deadlines were met.
Worked collaboratively with multiple departments to ensure accuracy of content, prior to releasing for final printing of insurance material.
Managed the ongoing relationship with the USPS, along with the daily receipt of mail from multiple post offices.
Harte-HanksYardley, PAProduction Manager01/2011 to 01/2012
The Agency inside Harte-Hanks is a direct marketing services company offering an array of integrated, multi-channel, data driven solutions for a variety of brands both on a national and international level.
Responsible for managing print and production for direct mail packages, promotional items and packaging, with a concentration on clients in the insurance and automotive industries.
Ability to step in and manage end-to-end print/production for high profile clients ensuring all client requirements and deadlines were met.
Worked closely with creative services to ensure accuracy of art files prior to release to vendors.
Proven capability to learn and become proficient with internal systems and software that is proprietary to the agency.
Developed positive working relationships with internal cross-functional areas, external vendors, and clients.
Wolters Kluwer HealthSpringhouse, PAConsulting Production Manager01/2009 to 01/2011
Wolters Kluwer Health is a leading provider of information for professionals and students in medicine, nursing, allied health and pharmacy.
Professionals and students have long relied on Wolter Kluwer Health textbooks, reference products, and journals.
Responsible for the management of the print/production process for high version, monthly & quarterly direct mail packages and promotional mailings for health and medical journals, both domestically and internationally.
Assisted in establishing processes and procedures, along with integrating workflow across multiple cross-functional areas, to maximize effectiveness.
Assisted in the implementation process of a new component management system via Filemaker Pro.
Manage the planning, scheduling and execution of the direct mail campaigns for the medical journals, working with various off-site departments and outside vendors, utilizing various methods of printing and fulfillment services.
Worked collaboratively with Marketing to offer up cost saving ideas for all aspects of the production process.
Marsh & McClennan/Seabury & SmithFort Washington, PASenior Production Manager / Buyer01/1998 to 01/2001
Seabury & Smith is a division of Marsh & McClennan Companies, a global professional services firm.
Seabury & Smith was contractually responsible for advertising and marketing the Medicare Supplement and Hospital Indemnity plans for the AARP account.
Responsible for management of the print/production process for the planning and execution of high version, high volume direct mail campaigns.
Worked closely with compliance on state approvals, and was responsible for the printing of all legal components for all campaigns.
Coordinated all activities associated with the purchasing, supplier management and implementation of direct mail packages, as detailed in the quarterly and annual marketing plans.
Managed and executed approximately 10 direct mail packages, with an average of 60 key mail dates per quarter, and an annual budget of approximately $5 million.
Assisted in planning the annual budget for creative, print, personalization, lettershop & postage fees.
Developed and trained internal associates on departmental procedures.
Utilized "print on demand" technology, when appropriate, for existing and new creative packages, understanding the capabilities and limitations of the equipment.
Developed component and package specifications, and recommended cost saving alternatives with the internal graphics department and external creative agencies.
Evaluated supplier capabilities, performance, and assisted in conducting security review inspections.
Conducted regular status meetings with several cross-functional areas and key external suppliers.
The PrudentialFort Washington, PAProduction Coordinator & Buyer01/1990 to 01/1998
Prudential was contractually responsible for marketing and underwriting the Medicare Supplement and Hospital Indemnity plans for the AARP account.
Coordinated all aspects of direct mail insurance solicitations from purchasing to inventory management.
Created and monitored project schedules to ensure critical dates are met, in order to meet Marketing's established mail dates.
Updated and provided regular project costs to Management and Marketing to ensure accuracy of budget planning.
Developed project specifications, request for quotes and purchase orders for printed materials, personalization and lettershop.
AA:Fashion Design & Commercial ArtBauder College, Atlanta, GeorgiaFashion Design & Commercial Art College of Boca Raton, Boca Raton, Florida Commercial Art