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senior network engineer systems consultant resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Navy Vet and current Information Technology Professional with a wide range of skills and qualifications. A former Top Secret SCI Clearance and 7 years of proven experience in the United States Navy, as well as 2 and a half years of civilian experience.

Experienced in consulting and designing solutions to meet the needs of a variety of customers, and also implementing the solutions. Currently oversee projects from start to finish to provide the most up to date, and cost effective technological solutions to our customers. We have a wide range of functions to include complete data migrations, hybrid environment optimization, or hosted solutions.

Current student at Keiser University,

Skills
  • Microsoft Office, SharePoint, VMWare, Symantec Antivirus, Microsoft Security Essentials, Avast, Azure,
  • TMG, Microsoft Exchange, ADUC, Customer Service,
  • Operating Systems: Microsoft Windows (XP, 7, 10), Windows Server 2016/2012/2008/2004
  • Programming: Java; HTML; CSS
  • Education
  • Over 60+ credit hours from military training and schools.
  • Information Systems Technician, Second Class (E5)
  • Recruit Training:
  • Upon completion of the course, the student will be able to demonstrate knowledge of general military and Navy
  • Protocol, first aid, personal health, safety, basic swimming, water survival skills, physical fitness, and fire fighting.
  • End-User Training
  • Service Request Oversight
  • Problem Resolution
  • Verbal and Written Communication
  • Project Management
  • Process Management
  • Time Management
  • Analytical Thinking
  • Troubleshooting and Testing
  • Installation Planning
  • System Testing
  • Deadline Driven
  • Client Relations
  • Teamwork and Collaboration
  • Computer Skills
  • System Integration
  • Organizational Skills
  • Computer Systems Installation
  • Network Repairs and Maintenance
  • Disaster Recovery Procedures
  • System Upgrades
  • Network Security Management
  • Software Management
  • Data Backup
  • Problem-Solving
  • Hardware Installation
  • User Support
  • Technical Troubleshooting
  • Virus Protection
  • Application Configuration
  • Network Security
  • Interpersonal and Written Communication
  • Cloud Management
  • CompTIA Security+ Certification
  • Documentation and Recordkeeping
  • Attention to Detail
  • Firewall Management
  • VMware and Oracle VM
  • Permissions and Access Control
  • Router Installation and Optimization
  • LAN and WAN control
  • IP Addressing and Subnetting
  • Server Event Logging
  • Analytical and Methodical
  • Workstation Maintenance
  • Resource Allocation
  • Quick Learner
Experience
06/2022 to Current Senior Network Engineer/Systems Consultant Aktion Associates | City, STATE,
  • Implemented, tested, validated and maintained networking services according to solution designs.
  • Assisted clients and employees by explaining how to properly use network equipment.
  • Performed disaster recovery tasks and data backups to mitigate damages.
  • Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Performed preventive maintenance of networking hardware and related software.
  • Provided high-level connectivity support for corporate and business partner systems.
  • Held primary responsibility for availability and reliability of network infrastructure.
  • Designed and implemented enterprise IP networking infrastructure according to clients' parameters.
  • Researched and recommended network equipment and peripheral devices.
  • Designed scalable and user-friendly network architecture to meet business objectives.
  • Educated and trained personnel on new technologies.
  • Replaced faulty or damaged network hardware components to improve performance.
  • Evaluated existing networks and systems for potential weaknesses to support intrusion prevention measures.
  • Employed firewalls and VPNs to safeguard network security and block unauthorized access.
  • Provided smooth communications by configuring LAN technology, wireless access points and controllers.
  • Reviewed system logs to determine usage levels, bandwidth, performance and system security to target inefficiencies and implement appropriate solutions.
  • Maintained production network according to company SLAs to fulfill agreed-upon client specifications.
  • Extensively researched unfamiliar products and technologies to learn how best to incorporate new options.
  • Secured network systems by establishing and enforcing access control policies.
  • Responded promptly to information assurance notifications to detect vulnerabilities and protect clients.
  • Conducted scheduled maintenance during non-peak hours for uninterrupted service.
  • Tracked network and telephony devices for performance and load threshold metering.
  • Performed and documented runbook network operations using step-by-step decision trees.
  • Utilized knowledge and skills in root cause failure analysis.
  • Determined major alterations to project that could affect cost, completion date and customer relationship.
  • Identified root cause and delivered recommendations to alleviate future issues and failures.
  • Installed and supported hardware and software for desktops, servers and printers.
  • Worked closely with end users to solve problems related to hardware and software.
  • Monitored system upgrades, patches and new configurations.
  • Managed employee access, security roles and permissions.
  • Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
  • Determined and alleviated hardware, software and network issues.
  • Supported various operating systems and server technologies.
  • Updated hardware and software upon availability and supervised network to eliminate bottlenecks.
  • Provided troubleshooting and testing to support network.
  • Uploaded, configured and managed antivirus detection software and email applications.
  • Researched, recommended, configured and supported hardware and software for multiple departments.
  • Delivered high level of support and maintenance to hardware, software and applications to maximize performance and reduce bottlenecks.
  • Performed routine troubleshooting and network monitoring.
  • Participated in on-call shifts for holidays and weekends in case of system or network-related emergencies.
  • Created manuals and other documentation for use in new employee training classes.
  • Created accounts and configured hardware to support onboarding process for new hires.
  • Optimized project development and roll-out through in-depth technical research and analysis of risk-reward scenarios.
12/2020 to 04/2022 Systems Administration Consultant/ Security Specialist Silhouette Technologies | , ,
  • Responsible for assisting organizations in complex troubleshooting and network overhaul
  • Training and guidance of IT departments in network management to include Security, Policy, Maintenance, and troubleshooting procedures
  • Recommendations of cost effective systems upgrades, saving companies man hours as well as avoiding potential downtime of networks
  • Contracted to fill in for companies in need of extra manpower during network upgrades and labor gaps
  • Plan, research and present to leadership the outlook of the network infrastructure, and potential for efficiency upgrades
  • Patch as well as scan for vulnerabilities in organizations in need of guidance and consulting for their networks.
  • Performed audits and inspections of facility to locate potential threats.
  • Gathered data from daily logs and incident reports to locate security weaknesses.
  • Implemented security software, programs and firewalls to minimize cybersecurity threats.
  • Ran routine security checks, suggesting improvements as necessary.
  • Monitored internal and external company communication and reported abnormalities.
  • Designed and utilized data recovery and asset protection plans.
  • Presented reports, findings and recommendations to upper management and relayed information regarding potential threats.
  • Communicated security policies to staff members and performed security training.
12/2013 to 08/2020 System Administrator Team Lead United States Navy | City, STATE,

Accomplished measurable results while leading a team of eight in a dynamic, fast - paced environment. Possess' a comprehensive background in system administration and system security derived from conducting domestic and global operations afloat in an enterprise environment. Managed risk while also protecting assets, property, and equipment while meeting the expectations of senior leadership and often going beyond expectations. Possess extensive knowledge in Windows Server Management, VMWare virtual machines, Microsoft Exchange, Active Directory, Software deployment, Vulnerability patching, Advanced Troubleshooting and command line interface to go along with knowledge of CISCO systems. Recipient of multiple awards for outstanding performance and professionalism. An asset to any team looking for an individual experienced in managing a fast paced environment with experience in customer service while providing network services to over 400 users at a time.blankContentIdentifier

  • Managed and maintained a 100+ mixed server environments (Windows/Linux) spanning different enclaves (Unclassified, Secret, Top Secret etc.) ensuring optimal uptime
  • Responsible for revamping the IT infrastructure increasing overall productivity
  • Head technician leading eight other IT’s to completely revamp and upgrade all networks from outdated operating systems to conform with Department of the Navy’s regulations as well as implementing a new trouble ticket tracking system to ensure client’s needs were addressed and taken care of in a more efficient and timely manner
  • Acted as an escalation point for troubleshooting advanced network/system issues effectively closing out all escalated tickets by providing quality service to clients
  • Increased overall productivity by introducing new guidelines and procedures to automate and streamline repetitive tasks
  • Responsible for the training of the IT department in the areas of network management, software implementation/updating, permission management, printing issues and proper log-in procedures, directly resulting in 4 team members being promoted
  • Resolved a history of network failure by tracking down and troubleshooting LAN connections resulting in the replacement and upgrade of critical pieces of gear
  • Overhauled the networks shutdown procedures in order to protect critical data saving the team manhours
  • Assisted in the passing of 4 major inspections leading to 100% readiness of the ship
  • Implemented new policies to segregate departments increasing security posture forthright as well as implemented new file servers to maximize file hosting with stretched resources
  • Provided network upkeep and patching in order to protect against potential threats to our network environment
  • Extensive knowledge in Cisco equipment and handling
  • Including switches, routers and firewalls.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Set up, optimized and managed network equipment.
  • Determined and alleviated hardware, software and network issues.
  • Orchestrated and oversaw upgrades to system hardware and software.
  • Researched, recommended, configured and supported hardware and software for multiple departments.
  • Supported, configured, maintained and upgraded customer networks and in-house servers.
  • Managed network-related projects from concept to implementation.
  • Delivered reliable support for server-class systems.
  • Automated repetitive administrative tasks to shorten work times and reduce required personnel.
  • Monitored application and print servers, rapidly responding to faults and malfunctions.
  • Created configuration guides for deploying new desktops, laptops and mobile devices.
  • Generated reports outlining network performance, costs and downtime issues.
  • Improved job tasks and mentored junior team members on best practices and standards.
  • Developed and tested company-wide servers for printing, file storage and applications.
Education and Training
Expected in 07/2024 to to Bachelor of Science | Information Technology Project Management Keiser University, Fort Lauderdale, FL GPA:
Expected in 09/2022 to to Licensures Civilian, Technical certifications | Security+ Comptia, , GPA:

Navy COOL

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Resume Overview

School Attended

  • Keiser University
  • Comptia

Job Titles Held:

  • Senior Network Engineer/Systems Consultant
  • Systems Administration Consultant/ Security Specialist
  • System Administrator Team Lead

Degrees

  • Bachelor of Science
  • Licensures Civilian, Technical certifications

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