Senior Network AdministratorGeneral Dynamics Information Technology － Virginia
Installed, maintained, and administered a new cyber network infrastructure supporting FBI computer scientists with intrusion detection, virus and malware exploitation, and child pornography investigations.
Maintained Windows 2008 R2 servers, Citrix Xen Servers, and VM Ware ESX 4.0 servers.
Setup and maintained copper and fiber Netgear network switches connecting the cyber networks to other internal computer analytical team networks.
Supported the computer scientists with virtualization support within the Citrix XenServer environment.
Configured Netgear network switches to run at 10GB max capability within the cyber network.
Setup and maintained Windows Hyper-V servers running virtual machines to control the domain, provide distributed file sharing, provide networked antivirus, and a Windows Server Update Services.
Using Active Directory to add or remove users to different OUs or containers providing proper permissions for day to day activities.
Building operating systems on virtual machines, local workstations, and servers using all operating systems from Windows, Linux, and UNIX environments.
Remotely monitor network and perform troubleshoot as needed using remote desktop services.
01/2011 to 12/2012
Systems AdministratorGeneral Dynamics Information Technology － Manassas, Virginia
Configured, administered, and maintained high end geospatial and imagery Dell workstations for a large government intelligence customer.
Performed monthly patching and scanning using both Gold Disk and Retina software applications.
Work closely with other contracted agency in support of larger deployed analytical teams supporting forward deployed special force military organizations.
Configured large imagery software applications including ARCgis, Remoteview, SOCET GXP, falconview, QT Modeler, and other various applications to operate at max capability in producing high end imagery products to military customers.
Assisted the government customer in deploying upgraded workstations, updated network plotter and printers, and other network assets in remote deployed locations.
Traveled to various remote locations to troubleshoot, perform maintenance on, and re-key Taclane encryption devices.
Worked closely with satellite communication techs setting up Global Satcomm 1.8meter and 2.4meter dishes providing uninterrupted communications to main technical hubs and remote locations for continuous imagery feeds.
Assisted with monitoring a large Dell Advanced EqualLogic SAN storage suite with over 9PB or storage providing updated imagery to various government customers.
Proved 24 /7 deployed support to personnel both as reach back and onsite support.
Assisted technical lead with accountability of deployed assets with a combines total over 50 million dollars.
09/2008 to 01/2011
Senior Field Services TechCamp Lejeune, North Carolina
Provided technical support to the U.S.
Marine Corps with their tactical telecommunication and data systems for all RMA and warranty repairs.
Assisted Marines in building and setting up tactical networks using commercial network assets.
Provided local and deployed support assisting Marine Corps personnel with server operating system builds and RAID configurations, router and switch installs, and multiple different commercial and tactical telecommunication devices.
Provide support to techs in hazardous deployed locations with quick repairs of critically needed assets to complete combat missions and ensure service level agreements are met.
Coordinate system repairs in a timely manner with third party contracted vendors limiting downtime of critically needed assets.
Supervise and conduct inventory control of technology equipment dispersed across the Marine Corps / General Dynamics IT contract located both state side and abroad with a total value of more than 20 million dollars.
07/2006 to 09/2008
Customer Service RepresentativeCamp Lejeune, North Carolina
Supported the technical needs of the US Marine Corps with an emphasis on security, operating system configuration, Active Directory, hardware support, and raid methodologies.
Strong working knowledge of Windows Server 2003 Active Directory.
Remotely monitored network infrastructure and implemented updates as needed to maintain a secure and effective network.
Scanned and monitored network for user IA security violations and reported all violations to IA manager for further action.
Configured and maintained virtual private networks (VPN's) allowing after hours asset for troubleshooting user issues.
Scanned networked workstations using retina software to ensure compliance with government standards.
Performed remote software upgrades and installs on workstations using Radia software.
Administered Active Directory by performing user account creations, permission configuration, group policy assignments to OUs and containers, and disabling both user and computer accounts.
Accessed Remedy Ticketing System daily updating tickets and requesting internal and external services.
Installed and configured wireless Blackberry PDA RIM accounts allowing handhelds to send and receive voice and data.
Utilized multiple servers for reimaging of computers, accessing for software updates, and running different network troubleshooting applications.
Worked closely with civilian contracted agencies and Marine Corps personnel to move workstations and network assets from one location to another.
Ensure Service Level Agreements were meet or exceeded to remain in contractual agreement with the Marine Corps program office.
Attended and passed all Dell, Xerox, and HP certification classes becoming certified on all equipment supported.
07/1998 to 07/2006
Communications MarineUnited States Marine Corps － Cherry Point, North Carolina
Provided the Marine Corps with helpdesk and onsite support of its IT network.
Worked hand in hand with civilian contracted agencies to change over all IT assets to the new Navy-Marine Corps Infrastructure.
Constructed a shop inside the unit to maintain workstations, perform software and fireware upgrades, conduct IA scanning of assets, and maintain a full up to date inventory of the unit's network and assets.