The Senior Records Processor with over 10 years of experience planning and developing and implementing the current process of the Mortgage Records Section. Demonstrate ability to provide leadership to an organization. Proficient knowledge of Mortgage documents. Have a vast knowledge of varies sections within the Lending Department.
Mortgage Records Senior Processor assist the supervisor by overseeing and organizing the daily functions of the section. Provides feedback and direction to the processors. Monitors scanning for accuracy/ quality. Assist in selecting employees and provide input for performance appraisals. Train new staff in the daily process of a mortgage records processor. Aid in the implementation of new software and hardware of new programs and procedure. Responsible for all employee loans and credit sensitive information. Serves as supervisor in incumbents absence. Responsible for writing and implementing all new process and procedures. Responsible for all daily, weekly and monthly reporting of production numbers for staff to supervisor and upper management. Identifies problems related to scanning for Headquarters and Pensacola mortgage sections, make the necessary corrections with content manager. Serves as liasion between Mortgage Default , Document Transaction and Post Settlement Operations for scanning processes performed within the sections. Responsible for offsite storage of all Mortgage Service documents. Consistently maintain communication with supervisor and upper management regarding the daily functions of Mortgage Records.
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