Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Extensive real estate product knowledge coupled with creative ideas for product applications and a solid history of sales success. Proven ability to develop sales potential in expanding market areas and find new opportunities for growth in established markets. Strong analytical and planning skills combined with the ability to carry out customer-service focused tasks while still meeting deadline-oriented organizational goals. Productive and efficient work habits without supervision and a natural self-motivator with high energy.

Professional Experience
Senior Mortgage Banker, 04/2012 - Current
Eagle Bancorp, Inc. Arlington, VA,
  • Extremely proficient at understanding and adapting to the constantly changing government and investor guidelines and policies
  • Generating customers through the use of marketing techniques targeted at helping Realtors gain market exposure and providing tools to their clients to expose them to more real estate opportunities (Agent Websites, Automated Listing Pages, C0-Branded Marketing, etc)
  • Ranked top 5% for total volume of loans funded company wide from start date of June 2012 through December 2012.
  • Ranked top 15% in total volume of loans funded YTD for 2013 company wide
  • Responsible for converting leads from Internet website based sources via outbound calls into potential clients while competing with numerous other banks/brokers for the clients business
  • Maintain exemplary rapport with clients and Realtors in an extremely volatile and competitive industry through product mastery, professionalism, and consistent follow-up
  • Provide excellent customer service and generate self-sourced pipeline via word-of-mouth referrals.
  • Originate loan applications and monitor the loan process through closing while maintaining effective communication with customers and both internal and external loan support staff.
  • Builds Realtor relationships by attentiveness to client follow-ups, excellent communication with the Realtors of both the sellers and buyers while educating all parties on the ever-changing processes of the modern day mortgage loan environment
Senior Mortgage Banker, 05/2014 - 07/2014
Eagle Bancorp, Inc. Chantilly, VA,
  • Involved with a new builder team focused on builder relationships
  • Worked with multiple investors on a wide variety of products
  • Assisted customers on the loan process via self-generated leads and lead generation lead systems
Senior Mortgage Banker, 2014 - 05/2014
Eagle Bancorp, Inc. Silver Spring, MD,
  • Helped streamline new federal and state bond programs focused towards a niche customer base
  • Assisted Realtors in teaching prospective new clients the process of real estate investing along with first time home buyers classes
  • Generated self sourced leads by establishing Realtor relationships by way of home-buyer seminars, realty meetings and events
  • Consistently met sales goals and quotas along with the establishment of new business generating avenues to accommodate the increasing demand of the purchase market
Mortgage Consultant, 06/2010 - 04/2012
Peapack-Gladstone Financial Gladstone, NJ,
  • Responsible for taking inbound calls from potential borrowers and following up with loan applications that generated from internet, radio, and/or TV advertisements/marketing.
  • Consistently top performer who received the "Rising Star" Award- Given to one employee yearly, company wide for total volume, units, revenue and professional advancement.
  • Remained involved through entire loan transaction, from application to closing and keeping borrower's informed daily.
  • Leading consultant on the companies top producing team that led the company in loans funded all but two months during my tenure.
  • Motivated other team members to reach their true potential and collaborated to exceed team/company goals.
RDC-Area Supervisor/Manager, 04/2009 - 05/2010
  • Supervise, motivate, mentor, or evaluate a team of 20 to 30 employees and facilitate effective training programs; plan and coordinate work flow to optimize efficiency and productivity throughout the distribution unit.
  • Managed the process of eliminating damaged and hazardous materials through a 3rd party company (exceeding OSHA requirements) and worked closely with external vendors, internal departments, and cross-functional teams to facilitate operations and maintain quality assurance.
  • Created and implemented departmental standard operating procedures to ensure accurate and timely processing of materials to align with corporate goals.
  • Assessed key performance indicators and strategized with team members for improvements to meet and exceed department standards.
  • Researched and effectively resolved unprocessed freight or aged products within the department.
  • Screened, interviewed, hired, developed, and retained new, qualified and successful employee candidates and collaborated with any departmental employees to ensure consistent development and lead weekly meetings to help minimize shrink and proactively address any safety concerns within the department.
General Merchandising Lead-Retail Accounts, 2006 - 04/2009
  • Accounts Managed 50+ account territory in a major metropolitan market
  • Kept exceptional relationships with customers, accounts & suppliers within the distribution chain
  • Organized and maintained evolving routes in efficient manner geared at various markets
  • Responsible for knowledge of supplier products, TABC laws and procedures
  • Coordinated monthly performance reviews that focused on employee feedback.
On-Premise Account Sales Representative-Fine Spirits Division, 2004 - 2006
  • Responsible for promotion and marketing of top quality spirits in fine restaurants
  • Effectively communicate and represent goals and expectations of suppliers
  • Performed staff seminars and integrated promotional work to increase product identity
  • Efficiently organized numerous tasks related with servicing 80 accounts (restaurants and bar establishments)
  • Consistently met and exceeded goals while maintaining important customer relationships.
Merchandiser-Retail Accounts, 2002 - 2004
  • Responsible for in-store professional presentation of wine and spirits
  • Effectively serviced 20+ retail accounts weekly Conduct inventory control for retail stores
  • Responsible for facilitating proper communication and procedure between receiver and drivers
  • Designed unique displays for in store presentation in order to promote suppliers' product.
Bachelor of Science: Interdisciplinary Studies, Expected in
GPA: 2 times Deans List recipient

Interdisciplinary Studies-Management, Marketing and Physical Sciences

Completed 126 out of 132 hours

3 times Deans List recipient


National Mortgage Licensing System (NMLS) # 334830

Currently licensed in:

  • Texas, Maryland, Virginia, and Louisiana

All licenses are renewed and approved through 2015

Computer Skills

Calyx Point, DTO (DataTrac Originator), Encompass DataTrac, XDocs Loan Prospector and Desktop Underwriter,Loan Prospector, Velocify, Leads 360, Optimal Blue, IDS, Docusign, SureDocs

MS Excel, PowerPoint, Word, Outlook, Lotus and Peachtree Accounting

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Job Titles Held:

  • Senior Mortgage Banker
  • Senior Mortgage Banker
  • Senior Mortgage Banker
  • Mortgage Consultant
  • RDC-Area Supervisor/Manager
  • General Merchandising Lead-Retail Accounts
  • On-Premise Account Sales Representative-Fine Spirits Division
  • Merchandiser-Retail Accounts


  • Bachelor of Science

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