Extensive real estate product knowledge coupled with creative ideas for product applications and a solid history of sales success. Proven ability to develop sales potential in expanding market areas and find new opportunities for growth in established markets. Strong analytical and planning skills combined with the ability to carry out customer-service focused tasks while still meeting deadline-oriented organizational goals. Productive and efficient work habits without supervision and a natural self-motivator with high energy.
Professional Experience
Senior Mortgage Banker, 04/2012 - Current Eagle Bancorp, Inc. – Arlington, VA,
Extremely proficient at understanding and adapting to the constantly changing government and investor guidelines and policies
Generating customers through the use of marketing techniques targeted at helping Realtors gain market exposure and providing tools to their clients to expose them to more real estate opportunities (Agent Websites, Automated Listing Pages, C0-Branded Marketing, etc)
Ranked top 5% for total volume of loans funded company wide from start date of June 2012 through December 2012.
Ranked top 15% in total volume of loans funded YTD for 2013 company wide
Responsible for converting leads from Internet website based sources via outbound calls into potential clients while competing with numerous other banks/brokers for the clients business
Maintain exemplary rapport with clients and Realtors in an extremely volatile and competitive industry through product mastery, professionalism, and consistent follow-up
Provide excellent customer service and generate self-sourced pipeline via word-of-mouth referrals.
Originate loan applications and monitor the loan process through closing while maintaining effective communication with customers and both internal and external loan support staff.
Builds Realtor relationships by attentiveness to client follow-ups, excellent communication with the Realtors of both the sellers and buyers while educating all parties on the ever-changing processes of the modern day mortgage loan environment
Senior Mortgage Banker, 05/2014 - 07/2014 Eagle Bancorp, Inc. – Chantilly, VA,
Involved with a new builder team focused on builder relationships
Worked with multiple investors on a wide variety of products
Assisted customers on the loan process via self-generated leads and lead generation lead systems
Helped streamline new federal and state bond programs focused towards a niche customer base
Assisted Realtors in teaching prospective new clients the process of real estate investing along with first time home buyers classes
Generated self sourced leads by establishing Realtor relationships by way of home-buyer seminars, realty meetings and events
Consistently met sales goals and quotas along with the establishment of new business generating avenues to accommodate the increasing demand of the purchase market
Responsible for taking inbound calls from potential borrowers and following up with loan applications that generated from internet, radio, and/or TV advertisements/marketing.
Consistently top performer who received the "Rising Star" Award- Given to one employee yearly, company wide for total volume, units, revenue and professional advancement.
Remained involved through entire loan transaction, from application to closing and keeping borrower's informed daily.
Leading consultant on the companies top producing team that led the company in loans funded all but two months during my tenure.
Motivated other team members to reach their true potential and collaborated to exceed team/company goals.
RDC-Area Supervisor/Manager, 04/2009 - 05/2010 HOME DEPOT CORPORATION – City, STATE,
Supervise, motivate, mentor, or evaluate a team of 20 to 30 employees and facilitate effective training programs; plan and coordinate work flow to optimize efficiency and productivity throughout the distribution unit.
Managed the process of eliminating damaged and hazardous materials through a 3rd party company (exceeding OSHA requirements) and worked closely with external vendors, internal departments, and cross-functional teams to facilitate operations and maintain quality assurance.
Created and implemented departmental standard operating procedures to ensure accurate and timely processing of materials to align with corporate goals.
Assessed key performance indicators and strategized with team members for improvements to meet and exceed department standards.
Researched and effectively resolved unprocessed freight or aged products within the department.
Screened, interviewed, hired, developed, and retained new, qualified and successful employee candidates and collaborated with any departmental employees to ensure consistent development and lead weekly meetings to help minimize shrink and proactively address any safety concerns within the department.
General Merchandising Lead-Retail Accounts, 2006 - 04/2009 GLAZERS WHOLESALE DISTRIBUTORS – City, STATE,
Accounts Managed 50+ account territory in a major metropolitan market
Kept exceptional relationships with customers, accounts & suppliers within the distribution chain
Organized and maintained evolving routes in efficient manner geared at various markets
Responsible for knowledge of supplier products, TABC laws and procedures
Coordinated monthly performance reviews that focused on employee feedback.
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