||.Strong problem solving aptitude
.Experience assisting fellow employees
.Ability to learn and adapt quickly
.Excellent time management skills
. Extensive background in customer service
Asisted training numerous call center representatives over an eight year period. I advanced from a general call center representative to Senior Member Care agent. Developed a strong working relationship with fellow employees as well as customers. I was chosen as a member of credit union wide team to help build, maintain, and train fellow employees on an employee training site. Was awarded for highest number of cross sales several months as well as team leader for three years of highest cross selling team credit union wide.
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