Results-driven executive with over fifteen years experience improving customer service, order processing and operations management through establishing strategic direction of cross-functional teams and executing through the effective management of team members. Certified in both Project Management and Lean Six Sigma Methodology has identified areas for improvement and executed the needed change for key processes. Can you say anything about Logistics here or customer service?
As Senior Manager reduced project cycle time by 12% year over year- can you explain this a little more?Saved $1mm in RONA savings / revenue over how many years. As Director of Furniture Operations, achieved 4.5% Adjusted Furniture Expense to Sale (goal 4.6%), 99.01% on time delivery (goal 98%), and .19% inventory variance (goal 2.00%) for central region.
Project Management Professional
Lean Six Sigma Black Belt
Served as the Chair of the GroupMind Foundation 2010-2011
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