Senior Manager Resume Example

• Recognized as a top branch manager for several years.
• Improved the P& L of several branches to the top performing tiers.
• Hired, Coached and Promoted top performers throughout my career as a manager.
• Improved balances YOY and increased revenue YOY and pretax earning Build collaborative internal and external relationships to provide the best in client advice and service, develop the business to ensure a seamless experience for the client who has multiple products and services.
• Manage and grow a branch-based portfolio of business clients in assigned branches; manage credit opportunities up to approximately $49 million.

• Used knowledge of business, finance, banking, credit and risk management to identify, recommend and promoted products and solutions that best serve the client while still working within risk parameters that protect the bank.
• Protected the firm by following sound risk management protocols and adhering to regulatory requirements.
• Built and utilized referral networks and centers of influence to independently identify and pursue potential new clients, looking for ways to cultivate a long-term relationship.
• Presented a variety of product solutions to client needs.
• Provided responsive quality service.
• Approved transactions within delegated authority.
• Managed overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned Introduced and implemented Customer for life program with Eastern American Mortgage Company Professional Achievements:_ Recognized as POC for mortgage training for all region 3 managers with Capital One.
• Recognized as a top branch manager in 2008 and 2010.
• Improved the P& L of several branches to the top performing tiers.
• Hired, coached and promoted top performers throughout my career as a manager.
• Improved balances YOY by 30% and increased revenue YOY by 32% and pretax earning by 45% Increased loans originations and closings by 400% in 2011.
• 1 in EAM mortgage origination; more than tripling EAM origination in a 3-years period.
• Significantly increased EAM volume, increasing outstanding loan portfolio from $50 million to $140 million during the period from August 2002 to June 2006 at Eastern American Mortgage Company.
• Top regional manager with the highest commercial loans volume in dollars in 2007.
• Increased volume of business from local real estate professionals; agents, attorneys, appraisals, title companies, accountants and financial advisors by 200%.
• Increased Business loans YOY by 126% in 2005 Top commercial loans originator in 2003, 2004 and 2005 Manage several branches for Eastern American Mortgage Company since the start up to make them the top producing branches among peers.
• Achieved highest volume of come back customers by starting Customer for life program with EAM.
• Top Performer in the collection department with lowest delinquency rate (.40%) as collector at Champion mortgage and Key Bank.
• Introduced and implemented Customer for life program with Eastern American Mortgage Company.

Developed and managed relationships with business banking clients in the assigned business segment in a geographic area.

Managed the sales process of the assigned Region to ensure the attainment of Regional and individual goals in Business Loans and commercial real estate lending objectives, while ensuring EAM credit quality and risk management guidelines are maintained.

Responsible for an intermediate to large-sized business banking portfolio with moderate to high complexity.

Accountable for portfolio growth including loans, deposits, and fee income.

Achieved top commercial lending originator for EAM for 3 years in row.