Knowledgeable and professional executive skilled in administrative support, management and customer service. Bringing 20 years of customer experience in a fast-paced operations. Strong planning, problem solving and communication skills.
Personable with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing supplies, inventory, paperwork and project needs.
Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty.
Leadership Award - Dover Downs Hotel & Casino (2006)
Length of Service Award - Dover Downs Hotel & Casino (5 year and 15 years of service)
Lambda Pi Eta - Membership of Honors - Salisbury University, Salisbury, MD
National Member of American Marketing Association
Campus Tour Guide - Salisbury University, Salisbury, MD
Students Organization for Activity Planning - Lecturer Planner - Salisbury University, Salisbury MD
Read Aloud Delaware
Camp Lenape - Art Director
Tennis, Soccer Manager
Circuit City - Salesperson
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