Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Responsible and mature Senior Game Advisor who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Training employees to full potential. Assuring employees are up to date on sales and special promotions. Assure employees are trained properly to do their job at full proficiency. Help prevent theft with high knowledge of loss prevention.
Staff training and development
Strong work ethic
Excellent communication skills
Superior organization ability
Complex problem solving
Senior Game Advisor, 10/2010
to Current GameStop – 2657 Derek Drive
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
Lawn Serviceman, 07/2010
to Current T & T Lawn Service – 1545 E. Leichty Road
Attended customer needs in a quick and reliable fashion.
Kept organized records of customer requests and fees.
Managed multiple customers year-round.
High School Diploma: General Studies,
2010 Westlake High School - 1000 Garden Drive
Associate of Applied Science: Criminal Justice,
2012 Sowela Technical Community College - 3820 Sen J Bennett Johnston Ave.
Promoted to management level, Senior Game Advisor, in February of 2013.