Senior Estimator resume example

I have extensive experience in the complete claim process. This begins with prompt phone contact with the policyholder. This call can answer their initial questions and allows me to identify the policyholders current situation. The probing questions asked on this call will identify any immediate needs they may have so I can make appropriate contact with service providers. The actual appointment provides the opportunity to for the insured to express their concerns and provide a tour of the loss situation. I provide at that time an overview of the claim process. This is the time to take good photos of the scene, check for potential subrogation and scope the loss. There forward I deliver a prompt estimate of repairs to the insured. This allows for a fair and prompt conclusion to the claim.