Senior Director Of Operations And Occupational Services Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Profile
Seeking a position with a dynamic and continually advancing company.

Excel, Word, and Power Point

  • Excellent motivator
Relevant Experience
  • Completed OSHA 10 and 30 hour courses.
  • Authorized OSHA Outreach Instructor (501) for General Industry.
  • Completed several continuing education certificates through the following Universities: The University of Tennessee, North Carolina State University and Georgia Tech
  • Certified instructor for First Aid/CPR & AED through the National Safety Council.
  • Certified ISO 9001 and ISO 14001 internal auditor.
  • Certified OHSAS 18001 internal auditor.
  • Certified Safety and Health Manager-OSHA
07/2012 to 04/2015
Senior Director of Operations and Occupational Services Clean Harbors, Inc. Knoxville, TN,
  • In this position I was responsible for the management of 10 medical centers and the medical center staff throughout the southeast.
  • My responsibilities also included the management of medical centers from Birmingham AL. to Valdosta GA.and up through Kingsport TN.
  • My position also managed 6 subordinate Directors ranging from South Carolina through Montana.
  • My position served as the point of contact for the clients as it pertains to the management of their on-site medical centers.
  • My position was also responsible as the Corporate Director of Occupational Services throughout the company.
  • In this role, I provided guidance, direction and consistency throughout the organization as it pertains to the Occupational and Workers Compensation Programs.
  • Other duties included: Senior Director in charge of Risk Management for CareHere LLC.
  • Managing all operations for assigned accounts; and other duties assigned to that account.
  • Assisted in Sales and Marketing presentations as it pertains to Workers Compensation and Occupational Services.
  • Assist clients with feasibility studies; Workers Compensation and Occupational Services.
  • Served as the lead and resource for all other departments as it pertained to Workers Compensation and Occupational Services throughout the organization.
  • Served as person responsible for setting up medical centers to perform the DOT examinations in compliance with State and Federal laws.
04/2011 to 07/2012
Human Resources/Safety/Environmental Manager RockTenn City, STATE,
  • Responsible for administering all aspects of Human Resources at the Chattanooga Mill location.
  • This included, but was not limited to, maintaining employee records, recruiting, unemployment claims, employee performance appraisals, maintaining temporary staff, hiring processes, termination processes, harassment claims, employee issues/representation, monitor/document employee training, record retention, assist in the development and/or revision of company policies, etc.
  • Monitoring the employee 90 day training period for new hire employees to ensure reviews and evaluations are conducted on 30 day intervals.
  • Responsible for entering all corporate PAN forms into the system for purposes of status change, department change, termination and promotion/demotion.
  • In this position I also represented the mill in Union negotiations as well as during HR functions both locally as well as at any corporate functions.
  • Also responsible as the site Equal Employment and Affirmative Action Official.
  • Implemented and assisted the employees with benefits to include medical insurance, dental insurance, vision insurance, retirement, EAP, FMLA, ADA, Short Term and Long Term Disability.
  • Also assisted retirees with any benefit issues they may have.
  • Responsible for recruiting, scheduling the interviews, administering and processing the new hire employee's documents (I-9) and training records as well as any other HR functions as assigned by the General Manager.
  • Safety: As the Safety Manager my position was responsible for the sites OSHA compliance, maintaining an effective and productive plant Safety Committee, keeping all safety programs current, conducting and/or overseeing monthly employee safety training for effectiveness and compliance.
  • Responsible for the Contractor Safety Program, internal safety and health inspections, and monthly safety reporting.
  • Also responsible for evaluating and recommending new programs, ideas, or products to enhance our safety and health program.
  • Was able to achieve company award for the best site safety turn around performance for FY 2012.
  • My position also served as the site Workers Compensation Manager to include communication with the Workers Compensation carrier, injury reporting and tracking, maintaining the site OSHA 300 logs, injury investigations, inputting the sites data in to the RockTenn corporate tracking system (RAMS).
  • In the Safety function I also represent the mill during Safety functions both locally as well as any corporate functions (ex. local ASSE meetings and corporate safety functions as needed).
  • My role was to administer and process the new hire employee's documents and training records as well as any other Safety functions as assigned by the General Manager.
  • Environmental: As the Environmental Manager my responsibilities were for overseeing the environmental performance of the Chattanooga Mill.
  • As the Environmental Manager I also develop, implement and monitor environmental strategies, policies and programs that promote sustainable development.
  • I was responsible for examining the Chattanooga Mill activities to establish where improvements can be made and ensure compliance with environmental legislation.
  • As the Environmental Manager I was to ensure that the Chattanooga Mill complies with environmental regulations in the areas of air quality, waste, clean water and pollution.
09/2009 to 04/2011
Occupational Safety and Health Manager/Risk Manager City Of Chattanooga City, STATE,
  • In this position I was able to implement a new injury on duty program for the City and was able to reduce injuries and provide a offset of costs of 1.2MM in the first year and a half.
  • Provided direction and guidance for the occupational safety and health programs for the City of Chattanooga.
  • Served as a lead to all City departmental Occupational Safety Specialists to include monitoring work and providing training and direction on work methods and procedures.
  • Conducted and coordinated occupational safety- related training programs.
  • Coordinated safety-related health programs.
  • Performed general safety inspections throughout the City work locations to ensure compliance with OSHA standards.
  • Maintained the overall OSHA recordkeeping on City employee work injuries, ensuring that the departments enter accurate and timely information.
  • Established the emergency response programs.
  • Worked closely with the medical staff of the City's onsite medical center regarding the on the Injury on Duty program.
  • Managed the City's random drug testing program for compliance with commercial driving laws.
  • Facilitated meetings with occupational safety specialists throughout the City.
  • Oversaw claim payment and payment reporting of work-related injuries.
  • Consulted with City Attorneys, TOSHA personnel, Fire department personnel and other safety-related specialists.
  • Ensured employee's and employer's rights are upheld when on the job injuries occur in accordance with the City Code and OSHA standards and policies.
  • Provided statistical data related to safety programs and on the job injuries.
09/1999 to 09/2009
Health and Safety Manager NA Industries, Inc City, STATE,
  • In this position I developed all of the Safety Programs and Procedures for NA Industries.
  • I also implemented and led training for the DuPont STOP program and the DuPont Take Two program for supervision and hourly employees.
  • Led all OSHA required safety training including classroom presentations and hands on training.
  • Also, developed the Site Security Plan to comply with all government regulations and served as company's site security supervisor.
  • Served as the companies Workers Comp. coordinator, including scheduling of annual employee physicals, reporting workers compensation incidents, and maintaining all OSHA logs.
  • Formed and led incident investigations and wrote the companies incident investigation procedure.
  • Administered the required DOT training to employees.
  • Created companies M.S.D.S. database.
  • Implemented and led the company safety committee.
  • Wrote many site safety procedures and developed an employee safety manual.
  • Developed company's safety awareness reward program.
  • Wrote and administered all contractor orientations.
  • Annually attended the Tennessee Safety & Health Congress in Nashville Tennessee.
  • Administered employee annual respirator fit testing using both quantitative and qualitative testing measures.
  • Responsible for providing budget for the safety department.
  • Led and participated in many Job and Process Hazard Analysis.
  • Assisted in the implementation of 5-S program (Safety and Housekeeping).
  • Coordinated and/or conducted and reported all necessary industrial hygiene activities and results for noise and super absorbent polymer dust exposure.
  • Responsible for ordering and supplying all first aid and medical supplies as well as all safety supplies for the facility.
Expected in 2003
Bachelor of Science: Business Administration
Kennedy Western University - Agoura Hills, CA
Expected in 2001
Associate of Science: Business Administration
Chattanooga State - Chattanooga, TN
Expected in
East Tennessee State University - Johnson City, TN

Attended 1987 through 1988


Member of the American Society of Safety Engineers

Member of the Tennessee Safety and Health Council

Member of the Local Emergency Planning Committee

ADA, benefits, budget, clients, database, direction, driving, employee training, Environmental manager I, Environmental Manager, environmental regulations, feasibility studies, first aid, forms, General Manager, government regulations, hiring, Human Resources, HR, insurance, Director, Managing, Marketing, meetings, Excel, Power Point, Word, Mill, negotiations, Occupational Safety, performance appraisals, personnel, plant Safety, policies, presentations, processes, promotion, quality, recruiting, reporting, Risk Management, Safety, Sales, scheduling, supervisor, supervision, training programs, vision


Available upon request

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Resume Overview

School Attended
  • Kennedy Western University
  • Chattanooga State
  • East Tennessee State University
Job Titles Held:
  • Senior Director of Operations and Occupational Services
  • Human Resources/Safety/Environmental Manager
  • Occupational Safety and Health Manager/Risk Manager
  • Health and Safety Manager
  • Bachelor of Science
  • Associate of Science

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