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Senior Coordinator and advisor Program Manager Resume Example

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SENIOR COORDINATOR AND ADVISOR PROGRAM MANAGER
Professional Summary
Skills
  • Highly organized
  • Good judgment
  • Time management
  • MS Office proficiency
  • Workforce planning
Work History
07/2012 to 09/2014
Senior Coordinator and advisor Program Manager Office of the Chief, Army Reserves, Surgeon's Office – Fort Belvoir, VA
  • Deployment Health Assessment Program Non- Commissioned Officer in Charge (NCOIC) Effectively advised leadership in making effective decisions that support DHAP and United States Army Reserves (USAR) initiatives.
  • Supervised 15 personnel in four Regional Support Commands (RSC) throughout the US.
  • In the absence of the Program Manager, represented the Army Reserve (AR) in select DHAP related meetings to AR Leadership, DA and media.
  • Conducted periodic site visits to RSCs/O&F Commands to assess the program's progress and compliance.
  • Reviewed organizational requirements and/or conducted studies that related to Soldiers Health Readiness and any mission changes that would impact the DHA-Program development.
  • Identified and supervised personnel requirements and initiated special training for newly assigned Soldiers.
  • Supervised the human resources and logistics needs and established goals in order to produce Post Deployment Health Reassessment events.
  • Recommended courses of action to the DHA-Program Manager, and implemented changes when recommendations were needed.
  • Identified and supervised problem areas and deficiencies that cause imbalances within the DHA-Program, which affected Coordinator and Referral Tracker performance.
  • Assessed outcomes to develop strategies and training plans, and recommended proposals to fulfill requirements.
  • Develop and train Plan of Instruction to improve staff performance.
  • Conducted analysis to determine training needs and provided process improvement procedures to DHR and senior leadership.
  • Planned and scheduled approved training using a variety of standard resources.
  • Evaluated the effectiveness of training in meeting Program needs.
  • Reviewed nominated candidates for program continuity and provided recommendations to program manager for future candidate selection.
  • Supervised the daily operations and planning activities to coordinators.
  • Managed the OER/NCOER system for all DHAP OICs, Coordinators and Referral Trackers.
  • Managed DHA Program SharePoint site.
  • Managed the execution of all administrative/military duties assigned.
  • Key Contributions: Directly responsible for the 40% increase in scheduling of event and the 20% increase in the compliance rate.
  • Served a subject matter expert and the single point of contact for the DHAP Program.
  • Diligently managed the daily schedule of the Deputy Director as a trusted advisor, coordinating briefings, preparation materials.
  • Supported management in developing and implementing personnel policies and procedures.
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Screened all applicants based on their qualifications and background.
01/2011 to 07/2012
Senior Human Resources Noncommissioned Officer Secretary of the Army Office – Pentagon, Washington DC
01/2007 to 01/2010
Executive Administrative Assistant and Non-Commissioned Officer in Charge Headquarters Department of the Army – Pentagon, Washington DC
  • Supervised personnel providing executive-level administrative support to General Officers, Senior Executive Services civilians and Senior Enlisted Advisors on a wide range of complex administrative operational functions.
  • Advised Senior leaders on administrative matters relating to the accomplishment, coordination, integration and synchronization of a variety of substantive staff actions, policy initiatives, operational matters, events and other related assignments.
  • Facilitated the formulation, coordination, integration and synchronization of staff actions, tasks, events and other activities for subordinate elements.
  • Compiled and analyzed data and conducting research.
  • Prepared management reports and maintained proper records of files.
  • Responsible for maintaining good rapport with senior military officials.
  • Responsible for arranging and attending meetings with executive officers.
  • Prepared innovative strategies and plans to achieve the target as well as the goals of the organization.
  • Managed calendars, scheduling meetings and filing expense reports.
  • Responsible for preparing outgoing mail and correspondence.
  • Participated in the synthesis, integration and coordination of key organization plans, activities and events.
  • Provided technical knowledge, expertise and judgment necessary to ensure successful accomplishment of mission requirements in support of the Secretary of the Army and Army Chief of Staff's Strategic Planning Guidance.
  • Key Contributions
01/2006 to 01/2007
Reserve Liasion Bayne Jones Army Community Hospital – Fort Polk, LA
  • Supervised four Human Resource clerks to process and complete all administrative functions in the military personnel office.
  • Revised policies and procedures.
  • Performed office support functions using Microsoft Office, eMILPO, VIPER database, Enlisted Distribution and Assignment System (EDAS), and Operations Center database for personnel management.
  • Maintained database for all authorized and assigned Soldiers, managing and ensuring the proper utilization of enlisted Soldiers.
  • Responsible for forward and rear detachment deployment tracking using PERSTEMPO and internal reports.
  • Supervised the preparation and processing recommendations for military peacetime and wartime awards, as the military awards and decorations action officer.
  • Managed preparation and processing requests for officer and enlisted evaluation reports.
  • Supervised the centralized and decentralized promotions and reduction actions to higher headquarters.
  • Safeguarded unreleased promotion board selection results.
  • Supervised and monitored data and information management, leave forms, pay, legal, meal cards, controlled rations cards transition processing and orders; TDY, PCS, Expiration Tour of Service and Retirement orders.
  • Prepared personnel accounting and strength management reports.
  • Updated and distributed weekly Manpower Strength Reports to Division Headquarters.
  • Prepared orders and request for orders, reassigning the Soldiers to meet strength requirements within the brigade for future combat requirements.
  • Reviewed and consolidated action statistical reports; prepared recommendations and requests for personnel actions; exception to policy for stop loss/stop move, compassionate reassignments, curtailments, foreign service tour extensions, consecutive overseas tours and requests for intra-theater transfers, updated Enlisted Record Briefs (ERB), advised staff levels on policy.

  • Supported management in developing and implementing personnel policies and procedures.
  • Organized new employee orientation schedules for all new hires.
  • Facilitated all new employee orientations to foster a positive team attitude.
01/2003 to 01/2006
Reserve Liasion Warrior Brigade – Fort Polk, LA
  • Human Resources and Strength Management NCO (Military Mobilization).
  • Advised commanders on personnel readiness.
  • Performed general office support functions.
  • Processed recommendations for awards, prepared and coordinated requests for evaluations reports, requests for promotions, and processed centralized and decentralized promotions and reduction actions.
  • Safeguarded promotion board selection results.
  • Prepared and maintained personnel records.
  • Initiated, monitored, and processed personnel evaluations reports.
  • Processed personnel for separation and retirement.
  • Reviewed and consolidated reports, statistics, and applications; prepared recommendations for personnel actions.
  • Made duty assignments of enlisted personnel.
  • Created battalion action tracking database for internal actions resulting in faster turn-around time with outside agencies.
  • Prepared briefing slides for the Brigade in weekly staff call.
  • Analyzed personnel readiness and strength reports Managed Soldier requests for deployments, consecutive overseas tours, and operational or command directed moves.
  • Briefed leadership weekly on critical MOS shortage and projected needs.
  • Prepared and monitored requests for readiness information.
  • Key Contributions
01/2007 to 01/2010
Non-Commissioned Officer in Charge Headquarters, Department of the Army G-3/5/7 – Pentagon, Washington DC
  • Served as the Non-Commissioned Officer in Charge of the G-3/5/7 Admin and Resources Customer Service Center.
  • Supervised ten military personnel, who provided on a wide range of complex administrative operational functions.
  • Managed the office procedures for opening and closing, maintain time and attendance records for all personnel.
  • Supervised the in-processing and out-processing for Military, Civilian and Contracting personnel.
  • Supervised the sponsorship program for all incoming personnel.
  • Managed all Military Personnel actions, and provide oversight for promotion lists, awards, personnel records, finance, leaves, orders, and requests for information, reports and personnel database management.
  • Responsible for the welfare, training and accountability of the personnel in the section.
  • Manage all the rosters, leave and appointments for the Executive Staff and the Director, Administrative and Resources Directorate.
  • Key Contributions
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists.
05/2010 to 05/2011
Senior Noncommissioned Officer and Military Assistant SecArmy Institutional Army Transformation Commission – Pentagon, Washington, DC
  • Served as the principal assistant to the Deputy Under Secretary (DUSA) and SecArmy Institutional Army Transformation Commission Director for staff coordination.
  • Served as the Informational liaison for the department, maintain and enforce short and long goals directed by Senior leadership.
  • Maintain knowledge of all directives, orders, and instructions the Deputy Director issues to the staff, subordinate Divisions and verify their execution.
  • Conducts analysis of administrative operations to identify and determine the best and most efficient practices, make recommendation for improved performance and implements solutions.
  • Work in close partnership with Agency's directorates and staff sections providing support in the following areas; manpower and position management, requisition and placement, military evaluations, awards and recognition, promotion board actions, leave, temporary duty travel, official foreign travel and develops/evaluates specific military-related human resources initiatives that are responsive to the Task Force's mission priorities and goals.
  • Resolved conflicting guidance and develops implementation strategies for achieving compliance.
  • Represent the Task Force interests at personnel management forums.
  • Thrived as the Executive Assistant responsible for administrative support to the Task Force.
  • Proactively initiated and executed the liaison officer duties becoming a subject matter expert and the single point of contact for the entire Agency.
  • Diligently managed the daily schedule of the Deputy Director as a trusted advisor, coordinating briefings, preparation materials.
  • Headquarters Department of the Army, G-3/5/7 Customer Service Center.
Education
2007
Bachelor of Arts: Criminal Justice
 Northwestern State University - Natchitoches, La
 Criminal Justice
1 2010
MBA: Human Resources
 Trident University -
    Human Resources Formally known as TUI), Cypress, CA Doctoral of Management, Enrolled (Third Year Doctoral Student)
  • Graduated Magna Cum Laude
  • Coursework in Job Analysis, Documentation and Evaluation
1 2010
Military Training Applied Suicide Intervention Skills Training Train the Trainer Course (ASIST), 2013 First Sergeants Course, Phase 1, 2010 MDW Equal Opportunity Leaders Course:
University of Phoenix - Temple, AZ
1 2009
MDW Facilitator's Course, 2010 Manpower and Force Management Course, 2009 Army Records Information Management System (ARIMS), 2009 Casualty Assistance Officer (CAO), 2009 Casualty Notification Officer Course (CNO), 2009 Action Officer Force Integration Course (FITT) :
1 2005
Advanced Non-Commissioned Officer Course, Phase 1, 2006 Advanced Non-Commissioned Officer Course, Phase 2, 2006 Other Certifications Equal Opportunity Course, 2010 Upper Iowa University, Human Resource Certification, 2006 Human Resource Supervisor Course :
Accomplishments
  • Four - Reserve Overseas Training Ribbons Affiliations Society of Human Resources Management Adjutant General Corps Regimental Association Order of Eastern Star Additional Job-Related Training Courses Advanced Administrative NCO Course Equal Opportunity Representative Course Unit Prevention Leader Microsoft Office Suite Headquarters Department of the Army Staff Action Tracking System Combat Lifesaver SharePoint Manager.
Affiliations
Skills
accounting, Administrative, administrative support, AR, Army, Agency, closing, CA, Customer Service, database management, database, filing, finance, forms, general office, Human Resource, Human Resources, Instruction, Leadership, legal, logistics, Director, managing, materials, meetings, mail, Microsoft Office, office, MOS, organizational, Personnel, personnel management, policies, process improvement, Program development, progress, promotion, proposals, rapport, research, scheduling, statistics, strategic, Strategic Planning, Supervisor, Trainer
Additional Information
  • Awards Meritorious Service Medal Three - Army Commendation Medals Three - Army Achievement Medals
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Resume Overview

Companies Worked For:

  • Office of the Chief, Army Reserves, Surgeon's Office
  • Secretary of the Army Office
  • Headquarters Department of the Army
  • Bayne Jones Army Community Hospital
  • Warrior Brigade
  • Headquarters, Department of the Army G-3/5/7
  • SecArmy Institutional Army Transformation Commission

School Attended

  • Northwestern State University
  • Trident University
  • University of Phoenix

Job Titles Held:

  • Senior Coordinator and advisor Program Manager
  • Senior Human Resources Noncommissioned Officer
  • Executive Administrative Assistant and Non-Commissioned Officer in Charge
  • Reserve Liasion
  • Non-Commissioned Officer in Charge
  • Senior Noncommissioned Officer and Military Assistant

Degrees

  • Bachelor of Arts : Criminal Justice
    MBA : Human Resources
    Military Training Applied Suicide Intervention Skills Training Train the Trainer Course (ASIST), 2013 First Sergeants Course, Phase 1, 2010 MDW Equal Opportunity Leaders Course :
    MDW Facilitator's Course, 2010 Manpower and Force Management Course, 2009 Army Records Information Management System (ARIMS), 2009 Casualty Assistance Officer (CAO), 2009 Casualty Notification Officer Course (CNO), 2009 Action Officer Force Integration Course (FITT) :
    Advanced Non-Commissioned Officer Course, Phase 1, 2006 Advanced Non-Commissioned Officer Course, Phase 2, 2006 Other Certifications Equal Opportunity Course, 2010 Upper Iowa University, Human Resource Certification, 2006 Human Resource Supervisor Course :

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