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Senior Content Developer Resume Example

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SENIOR CONTENT DEVELOPER
Professional Summary
Seasoned IT professional with a passion for dog training. Specialize in evaluating and rehabilitating most behavioral issues from very basic to very aggressive. Particular interest in working with current and potential dog owners to ensure the relationship is--or can become--mutually beneficial.
Skills
    • Working with shifting priorities
    • Managing multiple projects simultaneously
    • Front-end web languages
  • Troubleshooting and debugging
  • Creative problem solver
  • Exceptional communication skills
  • Interaction design skills
  • Cross-team training
  • Microsoft Office Expert v 2007, 2010, 2013, 2016
Work History
Microsoft CorporationSenior Content Developer | Edison , NJ | September 2012 - Current
  • Analyzed textbook contents and created custom project evaluations used to test proficiency in Microsoft Office products among higher education students. Responsible for finalizing and styling PDFs, running thorough test cases on project submissions and verifying proper grading. Provided quality assurance support to team members. 
  • Responsible for writing, creating graphics and developing interactive content.
  • Developed a pixel perfect in-browser functional replica of Microsoft Office Suite 2016 using React with Flux, Immutable, ES6, webpack and node on a team of five. 
  • Provided technical support and resolution for customer support personnel.
Microsoft CorporationContent Developer | Palo Alto , CA | September 2006 - September 2012
  • Responsible for a full product cycle of XML content development. Content writing, implementation, testing, and platform issue triage
  • Mentored junior-level developers in XML, and internal development standards, facilitating the increasing participation of team-members in core development responsibilities
  • Provided post-release technical support and resolution language for customer support personnel.
Association Headquarters, Inc.Industry Relations Manager | Mount Laurel , NJ | October 1999 - September 2006
  • Manage overall point-of-sales program to include processing of customer orders, shipment tracking, invoicing, and customer service related conflict resolution
  • Act as liaison with contracted fulfillment house on all matters pertaining inventory, procurement, and release of products to customers
  • Create new online ordering system with customer database, inventory control, and order tracking capabilities
  • Create and implement new inventory management and order processing system
  • Maintain databases for multiple programs
  • Assist in creation, redesign or update of products and materials available to varied customer base
  • Develop policies regarding invoicing, ordering caps, purchasing procedures, and internal versus external requests
  • Represent company at conferences and special events educating people on mission and materials available
  • Manage staff of six
Great HealthworksExecutive Administrative Assistant | Fort Lauderdale , FL | September 1998 - 1999
  • Communicate effectively while interacting and responding, both written and verbally, with internal and external entities on behalf of assigned management
  • Provide administrative support to Executive Vice President including office management, file management, business and travel arrangements, and day-to-day scheduling
  • Assist multiple departments with special projects pertaining to mass mailings of educations materials including letters, brochures, multi-media press kits, and statistical booklets
Education
Bachelor of ArtsCommunications The George Washington University at Mount Vernon College
  • Emphasis in Journalism and Photography
Certifications
  • MOS Access 2010
  • MOS Excel 2010
  • MOS PowerPoint 2010
  • MOS Word 2010
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Resume Overview

School Attended

  • The George Washington University at Mount Vernon College

Job Titles Held:

  • Senior Content Developer
  • Content Developer
  • Industry Relations Manager
  • Executive Administrative Assistant

Degrees

  • Bachelor of Arts Communications

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