Seasoned IT professional with a passion for dog training. Specialize in evaluating and rehabilitating most behavioral issues from very basic to very aggressive. Particular interest in working with current and potential dog owners to ensure the relationship is--or can become--mutually beneficial.
Working with shifting priorities
Managing multiple projects simultaneously
Front-end web languages
Troubleshooting and debugging
Creative problem solver
Exceptional communication skills
Interaction design skills
Microsoft Office Expert v 2007, 2010, 2013, 2016
Triad Interactive IncSenior Content Developer | Washington, District of Columbia | September 2012 - Current
Analyzed textbook contents and created custom project evaluations used to test proficiency in Microsoft Office products among higher education students. Responsible for finalizing and styling PDFs, running thorough test cases on project submissions and verifying proper grading. Provided quality assurance support to team members.
Responsible for writing, creating graphics and developing interactive content.
Developed a pixel perfect in-browser functional replica of Microsoft Office Suite 2016 using React with Flux, Immutable, ES6, webpack and node on a team of five.
Provided technical support and resolution for customer support personnel.
Triad Interactive IncContent Developer | Washington, District of Columbia | September 2006 - September 2012
Responsible for a full product cycle of XML content development. Content writing, implementation, testing, and platform issue triage
Mentored junior-level developers in XML, and internal development standards, facilitating the increasing participation of team-members in core development responsibilities
Provided post-release technical support and resolution language for customer support personnel.
Foundation for Advancing Alcohol ResponsibilityIndustry Relations Manager | Arlington, Virginia | October 1999 - September 2006
Manage overall point-of-sales program to include processing of customer orders, shipment tracking, invoicing, and customer service related conflict resolution
Act as liaison with contracted fulfillment house on all matters pertaining inventory, procurement, and release of products to customers
Create new online ordering system with customer database, inventory control, and order tracking capabilities
Create and implement new inventory management and order processing system
Maintain databases for multiple programs
Assist in creation, redesign or update of products and materials available to varied customer base
Develop policies regarding invoicing, ordering caps, purchasing procedures, and internal versus external requests
Represent company at conferences and special events educating people on mission and materials available
Manage staff of six
Foundation for Advancing Alcohol ResponsibilityExecutive Administrative Assistant | Arlington, Virginia | September 1998 - 1999
Communicate effectively while interacting and responding, both written and verbally, with internal and external entities on behalf of assigned management
Provide administrative support to Executive Vice President including office management, file management, business and travel arrangements, and day-to-day scheduling
Assist multiple departments with special projects pertaining to mass mailings of educations materials including letters, brochures, multi-media press kits, and statistical booklets
Bachelor of ArtsCommunications The George Washington University at Mount Vernon College