Visionary extroverted professional offering 15+ years of assertive, compelling style that has proven to be inspirational and profitable. Versatile executive strategist recognized for having superior marketing skills, exceptional sales abilities, and superlative business acumen. Progressive, decisive, and innovative, highly valued for expertise interpreting corporate vision and strategy, translating objectives into actionable plans, and providing confident leadership to mulit functional staff. Articulate and persuasive with exceptional communication and training skills, able to effectively relate to everyone on any level. Revered by superiors, peers, and clientele for being highly collaborative and interpersonal.
Small business development
Business operations organization
Revenue Generating Sales
Client account management
Initiated [project] which resulted in [positive outcome].
Spearheaded new employee identification program which increased security, adhering to governmental complacency.
Senior sales and marketing executive for an established technology corporation.
Broad scope of responsibility including P&L accountability, strategic marketing planning, business development, sales forecasting, social media marketing, pricing, communicating solutions, and account management.
Increasing brand awareness through strategic marketing planning and networking.
Initiating business growth by establishing social media marketing presence.
Develop and Communicate Solutions to meet customer needs.
Draft meeting agendas, supply advance materials and execute follow-ups meetings with prospective clients.
Create and Communicate PowerPoint presentations used for business development.
Collaborate with other team members on seminar and webinar events.
for 40 billion dollar managed healthcare company that markets and administers health insurance for 13 million customers in the US.
Responsible for Planning, Communication and Project Management of software package installations and updates for up to 40,000 workstation and server devices.
Quality assurance of software packages submitted to organization by business leaders.
Managed testing of packages on all operating system platforms used by company.
Planned, created, and managed software distributions.
Organized meetings for communication with business units to monitor success rate of deployments.
Team Collabration through Microsoft Lync and Sharepoint.
Microsoft System Center Configuration Manager used for software distribution.
Used Microsoft Project for analysis of resources, budgets, timelines, and reporting.
Reciptient of organizational "Key to Success Award" for superior leadership, performance, and project management.
Contracting Windows Admin Consultant, 07/2012 to 12/2012Kindred Healthcare － Louisville, Kentucky
for healthcare services company that operates hospitals, nursing centers, and contract rehabilitation services across the US.
Migration project of a 20,000 email accounts from a newly acquired rehabilitation organization, as well as post migration communications and support.
Migration of newly acquired MS Exchange 2007 accounts to Kindred MS Exchange 2010 platform.
Mantained project documentation for pre and post migration.
Client management for email accounts migrated Status communications to executive team Proficient in Microsoft Exchange 2007, 2010, and 2013 Proficient in Microsoft Word & Excel.
Systems Engineer, 02/2011 to 06/2013Louisville, Kentucky
for startup Information Technology Managed Services Company.
Project management and support for large national mortgage and jeweler company.
Windows 2008 R2 Servers, Windows 7 clients, and Microsoft 365 users installs for cloud utilization.
Cisco Unified Solutions UC560 VoIP System configuration and installation Installed and configured dell blade servers with Microsoft Windows 2012 Servers, Windows 2013 Exchange, Lync, and SharePoint for client collaboration.
Third party software integration and compatibility testing for MS Windows 8.
Security updates and patch management for client servers.
Sales Engineer Consultant, 01/2010 to 02/2011Beacon Solutions － Louisville, Kentucky
for large Information Technology firm specializing in design, implementation and management of telecommunication and network infrastructure solutions.
Landed one of the largest accounts for the organization in my first weeks of prospecting.
Performed engineer level support for Hitachi Cable, one of the largest Japanese based manufacturer of electric wire and cable for power distribution.
Pre and post sales account management Research, development, plan and design client solutions.
Ability to communicate effectively with both a technical and a non-technical audience for purpose of deployment of solutions.
Proficient in MS Windows Server 2008 R2 Proficient in MS Windows 7 Proficient in MS Exchange Server 2010.
General Manager, 05/2007 to 02/2010Derby City Technologies － Louisville, Kentucky
Entrepreneur and General Manager of startup Information Technology Company providing Healthcare Informatics to SMB market.
Performing medical claims and EMR software management support for local healthcare providers.
Contract consultant for clients such as Partners in Women's Health, CDM Services, Club Cube Weightloss, and Leprechaun HHC.
Grew business through effective business planning, creative sales techniques, and innovative marketing.
Used outstanding communication and presentation abilities to turn warm leads into clients.
Effectively communicating product and services; skilled in persuasive presentation and profitable negotiation.
Successfully lead statewide project collecting scans of medical files for all medicad patients for state EMR system.
Managed daily reports, schedules, timecards, expenditures and business related operations.
Fleet Logistics Manager & Captain, 04/2005 to 05/2007Amercian Commerical Lines － Falls City, Indiana
for one of the largest and diversified marine transportation and manufacturing companies in the US, also working closely with local and regional companies.
Traffic management for vessels and cargo movement on the majority of the US commercial waterways.
Utilizing my Merchant Marine Credentials I served as Captain on several vessels on the US Western River System.
As Traffic Manager I performed Fleet Logistic Management for the Ohio, Tennessee and Mississippi Rivers.
High level of communication skill needed to direct scheduling of shipments and notify concerned departments of arrival dates.
As Captain I handled personnel decisions, including hiring, position assignment, and training.
Responsible for operation, management, overall planning and safety of my assigned team and its equipment.
Maintained specific levels of training required for maritime personnel to perform security searches, screenings and sweeps as required by the Marine Transportation Security Act, ISPS and other maritime security regulations.
BP Network Systems Analyst, 02/2004 to 04/2005Providian Financial Corporation － Louisville, Kentucky
Network System Analyst for a subsidiary of one of the largest oil and gas companies in the world.
Support of telecommunication, mobile, and network systems for branch location.
Worked closely with IT personnel of corporate and remote plant locations.
Network infrastructure Data Management & Database Administration.
Project Management, including XP conversion, Coral PBX systems install, Window2003 conversion, provided first level support on Oracle databases and IT infrastructure for SAP implementation.
Complete implementation of a Blackberry Enterprise Server on Lotus Notes Platform and management of mobile devices Lotus Notes Server Management and Upgrades, integration with Windows Active Directory and Blackberry Enterprise Server.
Technical Vendor Management.
System Support Specialist & Tech ll, 09/1999 to 02/2004Sarcom － Pleasanton, California
Employed close to 5 years as a System Support Specialist and Senior Tech for one of the leading credit card issuer in the US, supporting many of its client systems and vast network of servers.
Through persistent determination I work my way up to a senior level position.
Database Admin, Troubleshooting network and desktop issues, desktop configuration design, and installations of Windows New Technology (NT), Windows 2000 Servers and Citrix Servers.Windows NT, 2000 and UNIX backups, using Net Backup software.
Manage and Monitor MacAfee Enterprise Virus Protection.
Closely coordinate with all departments on system projects and all technical processes.
Telecom Support on Nortel PBX-Meridian Mail & all add, moves, and changes.
Voted by my peers as Employee of the Month for outstanding commitment and dedication.
Recipient of organization award for meeting 100% Service Level Agreement for service ticket resolution and closure.
Team Member Recogniition Award for outstanding accomplishments and team contributions.
Field Service Consultant, 01/1998 to 09/1999University of Louisville － Columbus, Ohio
Brown-Forman, and Providian Financial Helpdesk support.
Norton Hospital Windows NT desktop migration project.
Installation and Support of Win-Frame (Citrix) for Windows NT.
First level desktop support & novice level server support on Windows NT.
BS:Management,2015Indiana Wesleyan University － Louisville Marion, Kentucky IndianaManagement
Business, Marketing, Communications, and Leadership
Theology,December 2005GPA: GPA: 3.8Business, Marketing, Communications, and Leadership
Theology GPA: 3.8
BSBA:Computer Information Systems,2002University of Louisville － Louisville St. Louis, Kentucky MissouriGPA: GPA: 3.5Computer Information Systems GPA: 3.5 US Merchant Marine Officer
High School Diploma:May 1994Trinity High School － Louisville, KentuckyGeneral Coursework, as well as Business, Economics, Communications, Theology, and Technology
1991 Cross Country State Champs
Project Management: Expert Leadership: Expert Business Communication: Expert Hosted Microsoft Exchange: Intermediate Disaster Recovery Planning: Intermediate Windows Server 2012: Intermediate Windows 8: Advanced Creativity: Expert Personnel Management: Advanced Microsoft SCCM: Advanced Microsoft Technologies: Advanced Visual Marketing: Advanced Social Media Marketing: Advanced Technical Sales: Advanced
Visual Artist-Impressionist, since 2000 Tracey InternationalStudios of Self Defense, Hachikyu Rank, 2002 Oldham County Arts Association-Vice President, 2004 Volunteer Basketball Coach-YMCA & Oldham County Recreation, since 2005 Phos Comunity Church-Member, since 2013 Arts Assocation of Oldham County-Board Member, 2015 Isshinryu Karate, Phos Community Church Karate Club, since 2014 Men's Bible Study Group, Phos Community Church, 2015
Microsoft Network Sales & Marketing for Private Cloud Management and Virtualization October 2014 Microsoft Louisville, Kentucky Microsoft Pre-Sales Technical Specialist Assessment for Private Cloud , Management and Virtualization October 2014 Microsoft Louisville, Kentucky Microsoft Certified Professonal 1998 Microsoft Louisville, Kentucky
Hobbies & Interests Visual Artist-Impressionist, since 2000 Tracey International Studios of Self Defense, Hachikyu Rank, 2002 Oldham County Arts Association-Vice President, 2004 Volunteer Basketball Coach-YMCA & Oldham County Recreation, since 2005 Phos Comunity Church-Member, since 2013 Arts Assocation of Oldham County-Board Member, 2015 Isshinryu Karate, Phos Community Church Karate Club, since 2014 Men's Bible Study Group, Phos Community Church, 2015