Senior Clinical Manager Np Cpup Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Seasoned clinician, engaging clinician educator, effective manager and approachable team resource. Seeking to successfully and positively influence, create and implement standardized models of high quality, evidence-based patient care delivery at all levels of practice.

  • Patient Care
  • Clinical Education
  • Staff development
  • Training and mentoring
  • Team leadership
  • Advocacy
Senior Clinical Manager Dermatology NP-CPUP, 05/2011 to Current
University Of Pennsylvania Health SystemCity, STATE,
  • Skillfully and independently manages a full panel of medical dermatology patients, both new and established patients while serving as NP senior clinical manager.
  • Actively participates in variety of departmentally based access initiatives to increase patient access to dermatologic care.
  • Assists in developing, initiating and executing departmental goals, standards of performance, policies and procedures.
  • Coordinates with nurse managers to develop programs targeting nurse and medical assistant education and clinical competencies.
  • Spearheaded and implements individual RN, MA and APP educational lecture series.
  • Interviews APP applicants and made recommendations for new hires.
  • Encourages and achieves high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of departmental level discussions to enhance the APP role.
  • Currently supervises 5 full time APP's and provides initial and annual performance evaluations.
  • Employs active listening and interpersonal talents to effectively interact with various team members from PSA's, MA's, RN's, APPs and MDs.
  • Successfully engages fellow APP's to grow clinically and professionally through involvement in staff and patient focused educational initiatives as well as pursuit of Dermatology NP Certification status.
  • Evaluated past and continues to work on present onboarding practices for new APP hires.
  • Devised hands on skills sessions to close gaps in nursing and MA dermatology training and education.
  • Serves as Penn FNP/AGPCNP student preceptor and course lecturer
Chairperson- APReP , 07/2016 to Current
National Psoriasis FoundationCity, STATE,
  • Leads, manages and has successfully overhauled the National Psoriasis Foundation's (NPF) Advanced Practice Provider Recognition and Education Program (APReP) as their elected chairperson beginning in 2016.
  • Serves as only APP on the medical advisory board of the NPF.
  • Effectively collaborates and partners with with Chief Scientific & Medical officer as well as the medical programs coordinator to set forth program initiatives and achieve program goals.
  • Developed long-range plans for program growth and attendance resulting in over a 200% increase in attendance in 2020.
  • Educational slide deck content creator, editor and updater for the APReP educational lectures.
  • Successfully pivoted to virtual and hybrid delivery of educational programming during the coronavirus pandemic.
  • Recruits and partners with talented Dermatology APPs nationally, with dynamic skills to secure long term success of the APReP program.
  • Built new relationships with strategic partners such as the RNS, PPACMAN, PCE, NPACE, while maintaining established relationships with partners at the DNA, SDPA, and Maui Derm NP/PA conference executives.
Hospitalist Inpatient Nurse Practitioner, 04/2007 to 05/2011
University Of Pennsylvania-HUPCity, STATE,
Undergraduate Clinical Instructor, 09/2009 to 04/2012
University Of Pennsylvania School Of NursingCity, STATE,
Simulation Lab Instructor, 09/2006 to 09/2009
University Of Pennsylvania School Of NursingCity, STATE,
Medical Surgical Nurse-Clin II, 09/2004 to 04/2007
University Of Pennsylvania-HUP, Founders 14City, STATE,
Education and Training
MSN: Adult Health Primary Care, Expected in 08/2007
University of Pennsylvania - Philadelphia, PA
BSN: Nursing, Expected in 05/2004
University of Pennsylvania - Philadelphia, PA
  • CPUP Advanced Practice Leadership Committee
  • Dermatology EPIC/EMR governance Committee
  • Dermatology Operations and Finance Committee
  • Dermatology Access Workgroup
  • Received 2019 NPF Outstanding Allied Health Provider Award
  • Nominated in 2018 and 2019 for the Barbara A. Todd Advanced Practice Leadership Award
  • Consistently maintained high Press Ganey scores and comments (4.9 with 254 reviews)
  • First ever, advanced practice provider hired in the Department of Dermatology at the University of Pennsylvania


  • "Psoriasis and Psoriatic Arthritis for the Dermatology APP "- The National Psoriasis Foundation + Maui Derm NP/PA Summer 2021 Conference (6/22/21)
  • "Drugs in Dermatology"- University of Pennsylvania Advanced Practice Pharmacology Conference (6/10/21)
  • "Common Dermatologic Infections"- Florida Atlantic University; Dermatology Nurse Practitioner Specialty Program Post-Graduate Certificate (4/26/21)
  • "Infections" and "Pharmacology"- Dermatology Certification Exam Review course- Center for Advanced Practice Dermatology (5/13/21 and 5/14/21)
  • "Psoriasis update for the primary care provider"- The National Psoriasis Foundation + NPACE. (2/26/21)
  • "Clinical Perspectives of Psoriatic Arthritis (PsA) Through the Eyes of Dermatology and Rheumatology"- Rheumatology Nurses Society (2/6/21)


  • "Psoriasis"- The National Psoriasis Foundation APReP (9/29/20)
  • "Psoriatic Disease"- Practicing Clinicians Exchange Symposia (5/2/2020)
  • "Dermatology of the Older Adult" Penn FNP Student Program Lecture, (3/2020)
  • "Psoriasis and Psoriatic Arthritis for Nurses and Advanced Practice Providers" NYU-Langhone (12/10/2020)


  • "Psoriasis" The National Psoriasis foundation APReP at Fall Maui Derm NP/PA, Asheville, NC (10/2019)
  • "Psoriasis for the Primary Care Provider" NPACE Fall Conference Series, Santa Fe, NM (9/17/19)
  • "Psoriatic Diseasae" Practicing Clinicians Exchange Symposia, Parsippany, NJ. (6/1/2019)


  • "Psoriasis Overview for the Dermatology Nurse and Nurse Practitioner" Dermatology Nurses Association (DNA) Annual Conference, San Diego, CA (2/14/18)


  • "Striking a Balance" NPF Patient/Volunteer ConferenceAugust 2017, Chicago, IL
  • Richardson, Veronica L.; Garcia-Albea, Victoria R.; Bort, Nicole L.; Mayne, Susan L.; Nolen, Mary E.; & Bobonich, Margaret A. (2021). Reflections of COVID-19 on Dermatology Practice, Journal of the Dermatology Nurses' Association, 13(1): 49-53.
  • Khanna U, Richardson V, Hexner E, Nguyen CV, Elenitsas R, Rosenbach M. A photo-distributed papulopustular eruption and multiple squamous cell carcinomas in a patient on ruxolitinib. JAAD Case Rep. 2019 Oct 22;5(10):895-897.
  • Jayakumar KL, Samimi SS, Vittorio CC, Micheletti RG, Steele KT, Ogunleye TA, Richardson V, Chiesa ZC, Rosenbach M. Expediting patient appointments with dermatology rapid access clinics. Dermatol Online J. 2018 Jun 15;24(6):13030/qt2zv07510. PMID: 30142707.
  • MacArthur KM, Richardson V, Novoa RA, Stewart CL, Rosenbach M. Carpet beetle dermatitis: a possibly under-recognized entity. Int J Dermatol. 2016 May;55(5):577-9. doi: 10.1111/ijd.12952. Epub 2015 Oct 16. PMID: 26475226.
  • Wanat KA, Schaffer A, Richardson V, VanVoorhees A, Rosenbach M. Sarcoidosis and psoriasis: a case series and review of the literature exploring co-incidence vs coincidence. JAMA Dermatol. 2013 Jul;149(7):848-52. doi: 10.1001/jamadermatol.2013.4256. PMID: 23783749.
  • Friedman BJ, Carlos CA, Richardson V, Rosenbach M. A fatal case of mothball intoxication presenting with refractory pruritus and ichthyosis. Arch Dermatol. 2012 Mar;148(3):404-5. doi: 10.1001/archdermatol.2011.2297. PMID: 22431793.
  • Poster Presentation: Frederick ES, Richardson V, Rupich K, Stuhlemmer R, Todd B. Awarded Best Poster Presentation at the 2009 Annual, National Conference of the American Academy of Nurse Practitioners. An NP-Attending Care Model in an Academic Medical Center: A Comparison of NP and Physician Resident Practice
  • Dermatology Certified Nurse Practitioner (DCNP) 10/2013-Present
  • Board certified in Adult Health Nurse Practitioner from American Nurses Credentialing Center (ANCC) 11/2006-present
  • Basic Life Support (BLS) 9/2000-Present
  • Advanced Cardiac Life Support (ACLS) 4/2007- Present

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School Attended
  • University of Pennsylvania
  • University of Pennsylvania
Job Titles Held:
  • Senior Clinical Manager Dermatology NP-CPUP
  • Chairperson- APReP
  • Hospitalist Inpatient Nurse Practitioner
  • Undergraduate Clinical Instructor
  • Simulation Lab Instructor
  • Medical Surgical Nurse-Clin II
  • MSN
  • BSN

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