Results-driven sales and management professional who exceeds revenue goals, strategically cultivates multi-year solutions for existing, new and win-back customers by expanding network connections and introducing products persuasively. Highly experienced with subcription services and revenue retention.
High touch, strategic account management to increase adoption and grow the use of eLearning and online collaborative solutions. Proactively manage executive level relationships by conducting account business reviews to maintain customer satisfaction, and pursue opportunities for account growth and new business.
Responsible for the direct sale of onsite training services to customers of the Information Builders suite of Business Intelligence products. Developed and implemented strategic training plans for Fortune 500 companies in the Midwest.
Developed and maintained strong business relationships with key accounts resulting in rapport, trust, loyalty and a strong base of core business.
Presidents Club Attendee (110% of Quota) 2003 * 2004 * 2005 * 2006 * 2007
*Telemarketing * Client Service * Customer Success * Sales Support * Assistant to Vice President of Sales*
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