Specializing in clinical support to busy medical offices. Committed to delivering high quality results with little supervision.
As a senior clerk in the HIV clinic I happily served our patients. I was their first point of contact whether it was in person or on the phone. I often referred our clients and the general public to internal and external agencies depending on their individual needs. I routinely dealt with numerous phone lines while serving clients present for appointments, etc.. I verified insurance when needed and collected co pays as well. I was also responsible for new patient intake as well as maintaining patient records.
Coordinated all department functions for team of 7+ employees. Responsible for safety and security of 52 at risk youth as well as facility.
Maintained records and logs of man hours, materials and equipment used.Continually monitored dormitories for inappropriate activity.Counseled juveniles on day-to-day reality oriented problems.Wrote daily reports that included recommendations for further treatment strategies and diagnostic efforts.Served as a member of the treatment staffing team to develop a rehabilitative program for juveniles.Maintained daily logs of shift activity.
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