Bilingual Network Administrator offering in-depth understanding of IT infrastructure areas, particularly IT network integration. Detail-oriented self-starter with demonstrated success in initiating, tracking, reporting and closing projects.
Top troubleshooter in class; received Excellence Award.
Comprehensive hands on courses in networking, computer essentials, infrastructure/security, active directory and server administration.
Certifications Achieved: Microsoft MTA Networking Fundamentals,
CompTIA 801 A+, MTA (Windows Server Administration Fundamentals), CompTIA Network+
Soft skills: Punctual, Customer Oriented, Professional
Hardware: PC and Printer Hardware, Firewalls and Ports, Active Directory, Reimage Computers, Computer Diagnostics, Installation and Configuration
Software: MS Office Word, Excel, Access, Excel, Outlook, Windows, Works, operating systems-Win 7/8/10, XP, Vista, QuickBooks, RMS Technical: Troubleshooting desktops PCs, Laptops, and mobile devices Data Entry, Databases, Installing drivers, DSL, e-mail, faxes, Imaging, inventory, notes, Macros, Mainframe, Scanning, scheduling, heavy phone skills, troubleshooting, 10-Key
Technical: Troubleshooting desktops PCs, Laptops, and mobile devices
Data Entry, Databases, Installing drivers, DSL, e-mail, faxes, Imaging, inventory, notes, Macros, Mainframe, Scanning, scheduling, heavy phone skills, troubleshooting, 10-Key
•Cash Apps Accuracy – Meet or exceed accuracy % of at least 99.85% - reported errors and care forms
•Cash App Production - Meet or exceed a minimum hourly production average of all transaction types of 185 items per hour
•Bank Errors/Assignment Completion - Report bank issues daily and ensure Team Lead is aware of any system issues or algorithms Complete high $ items by deadlines and ensure your assigned batches are completed by end of day
b. Excel Spreadsheets
c. RAIR system
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