Senior Business Analyst, Project Manager Resume Example Tata Consultancy Services TCS

SENIOR BUSINESS ANALYST, PROJECT MANAGER

Summary

Solutions-oriented Senior IT business analyst possessing a unique combination of skills, including business analysis, quality assurance testing and applications development experience in top-tier insurance, health care and financial services.

Highlights

Methodologies: SDLC, Agile
Domain : Insurance, HealthCare and Capital Risk Management
Programming Language/Technology : ASP.Net (C# and VB.Net), SQL 2005,Javascript
Operating systems : Windows
Databases/Query tools: MS SQL Server
Testing tools : HP Quality Center, HP Performance Center
Service Management tools Service Now
Business Modeling tools Microsoft Visio for UML and ER diagrams
Reporting/Documentation tools MS Word, MS Excel, Adobe Acrobat, Open Office, JIRA
Applications MS Office Suite, Lotus Notes, Clarity, SharePoint, Project Central Domain Annuities
Languages Visual C#, VB, .Net, SQL Server 2005
Special Software MS Access, MS Excel, MS Word, TFS, Quality Center, Clarity, iQN Navigator
Role: Business Analyst, Tech Lead
Client: Allianz Life Insurance, MINNEAPOLIS, MAY 2008 MAY 2009
Location: MINNEAPOLIS, MN Page 4 of 6
Responsibilities Requirement Analysis and Design Reviewing the code developed from offshore Performing system testing Supporting the clients to perform User Acceptance Testing Managing and mentoring the team Status reporting and attending client meeting Change Implementation Providing Production support
Languages VB, VB .Net, SQL
Domain Insurance

Role(s): Developer, Technical Lead, IT Business Analyst
Client: Norwich Union Insurance (AVIVA UK), NORWICH, UK, MAY 2005 APRIL 2008
Location: UK, INDIA
Project Name Norwich Union Quote and Buy Application for Home and Car, Pay As You Drive Insurance Application
Responsibilities Requirement Analysis and Design Change Implementation Build Process(Developing new web pages) Unit Testing and System Testing Batch processing Developing SQL Stored Procedure Managing and mentoring the team Status reporting and attending client meeting
Languages VB .Net, ASP.Net 2.0,SQL
Special Software TCS IQMS for Quality Management, PVCS Tool for version control, Novadigm Radia tool for deployment.

Accomplishments

AREAS/APPLICATIONS WORKED ON Financial Services: Health Insurance Prudential Health Insurance Claim Administration system Finance: Capital Risk Management Enterprise Risk Management Application Hedging of Living Benefit for Variable Annuities(HLBVA) Application Milliman Simulation Models Financial Services: Life Insurance Allianz Life Insurance Application Financial Services: Home and Car Insurance AVIVA UK -Norwich Union Insurance application.

Experience

Tata Consultancy Services TCSMay 2005 to CurrentSenior Business Analyst, Project Manager

10 years of work experience as IT Senior Business Analyst in Insurance and Healthcare Domain LOMA certified professional Experience of working in different geographies (US, UK and India) Experience working with senior level business leadership team for Requirements gathering and Analysis to meet potential business needs.
Experience in coordinating with onshore/offshore application and infrastructure teams.
Experience working in a combination of technical and business analysis role Expertise in Requirements gathering, analysis and in other business analysis knowledge areas.
Strong Technical, Analytical, Verbal and Written Communication skills.
Strong Leadership and Interpersonal skills.
Ability to handle multiple tasks and work independently as well as in a team.
Well versed in the documentation of User Requirements, System Requirement Specification (SRS), Functional System Documentation (FSD), Test Plan Document and test cases.
Experience working on all phases of Software Development Life Cycle (SDLC) including Analysis, Design, Development and Customization, Testing, Scheduling, Production Implementation and Support.
Experience working as IT Project Manager.
Excellent written and oral communication skills.
Experience in Design (including program design and specification) and Coding Experience in reporting daily /weekly status to leadership.
Hands-on experience with HP Quality Center for Test and Defect management.

Ameriprise Financials, MINNEAPOLISOctober 2014 to March 2015

Lead the project teams through structured task estimation process Monitor and control projects by ensuring efficient utilization of project resources Drive high level approach and requirements phase of projects to ensure clear understanding of business issue/requirement and the solution approach Page 2 of 6 Facilitate interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements.
Assess software applications that will meet the business needs Participate in preparing and executing the overall project plan Incorporate risk mitigation strategy and contingency plan Lead project teams through structured task estimation process Liaise with business partners to understand business processes and prioritize needs.
Work with Integration, Development and Quality Assurance team members to ensure user needs are complete, understood, and properly implemented Prepare user stories and flow diagrams Identify areas for process improvement and establish effective and efficient processes.

Prudential Healthcare UKJune 2013 to September 2014Senior Business System Analyst

Location: BANGALORE, INDIA Project Name Papillion Claim Administration System Responsibilities Perform enterprise and business level analysis and gather the requirements Was responsible for handling a complex project that involved Claim Invoice Calculation.
Prepare Use Cases and process diagrams Coordinate with Client Business Analyst and Business Process Consultants to do technical analysis for the business requirements Work with the onshore BA's to analyse the impacts and relationships with other systems and plan for the rollout strategy Work with the Technical Architects to translate the requirements into technically feasible design which the development team can refer.
Carry out the system testing of critical functionalities.
Coordinate user acceptance testing and provide the status on a regularly basis.
Plan, Monitor, Execute the Rollout strategy for the new system Prepare training manuals.
Provide guidance to other BAs in the team Domain HealthCare Page 3 of 6 Languages Visual C#, VB, Oracle DB2 Special Software MS Word, MS Excel, HP QC.

Ameriprise FinancialsJanuary 2009 to December 2011Business System Analyst
Minneapolis

Location: BANGALORE, INDIA Project Name Hedging of Living Benefits and Variable Annuities (HLBVA) Responsibilities Gathering, analyzing, documenting and translating business requirements into functional specifications that can be used to design and implement solutions to meet the business objectives.
Generate reports for business impact analysis and predict the results of the project upfront Work with the client BA's and technical team in analysing the impacts and relationships with other systems and plan for the rollout strategy Work with the Client Technical Architects to translate the requirements into technically feasible design which the offshore can use to code Perform code walkthroughs to assure standards.
Carry out the system testing and regression testing of critical functionalities.
Assign tasks to offshore team and track the deliverables.
Responsible for recommending changes to increase efficiency and minimize operating expense Create Change management requests for implementing the components developed by Offshore and Monitor after the Implementation Plan, Monitor, Execute the Rollout strategy for the new system Create test validation tools which simulates the system business logic Provide quick solutions to any production issues.

Education

Mahatma Gandhi University2004Bachelor of Engineering: Electronics and CommunicationKottayam, Kerala, IndiaElectronics and Communication

Skills

.Net, ASP.Net, VB .Net, VB.Net, ASP.Net 2.0, Adobe Acrobat, Agile, approach, BA, Benefits, Business Analyst, business analysis, Business Modeling, Business Process, business processes, Visual C, Change management, oral communication, Interpersonal skills, Client, clients, version control, Databases, Documentation, Functional, HP, DB2, Insurance, Javascript, Leadership, logic, Lotus Notes, Managing, mentoring, MS Access, C#, MS Excel, MS Office Suite, Office, SharePoint, Microsoft Visio, Windows, MS Word, enterprise, Navigator, Operating systems, Oracle, Developer, predict, processes, process improvement, program design, Coding, Programming, PVCS, Quality, Quality Management, Quality Assurance, quick, reporting, Requirement, Requirements gathering, Requirements gathering, Risk Management, Scheduling, SDLC, Software Development, Specification, MS SQL Server, SQL, SQL Server, stories, strategy, structured, System Documentation, technical analysis, training manuals, translating, UML, validation, VB, web pages, Excellent written, Written Communication skills

Resume Overview

Companies Worked For:

Tata Consultancy Services TCS
Ameriprise Financials, MINNEAPOLIS
Prudential Healthcare UK
Ameriprise Financials

School Attended

Mahatma Gandhi University

Job Titles Held:

Senior Business Analyst, Project Manager
Senior Business System Analyst
Business System Analyst

Degrees

Bachelor of Engineering : Electronics and Communication

Senior Business Analyst, Project Manager Resume Example

Resume Score: 90%

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