Driven Insurance Professional trained in all aspects of insurance claims and collections. Employs high-level negotiation skills in resolving claims to the satisfaction of all involved parties. Analytical thinker and innovative problem solver.
Promoted to Claims Supervisor within 18 months of employment.
Self Employed Handy Man for home renovation and improvement, specializing in flooring, cabinets and painting. Also, experienced in buying and selling homes for a profit.
Mentored 10-15 members of the claim staff.
Served as subject matter expert in Claims Resolution and Arbitration.
Reviewed collection files to determine next steps in the collection process.
Reduced loss ratios through fair and prompt processing of claims.
Served as subject matter expert in Auto Policy Claims Coverage Questions and Emergency Home Owners Claims Repairs.
Mentored 8-15 new members of the claim staff.
Risk Management and Insurance coursework
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