LiveCareer-Resume

self employed resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I am a self motivated worker who takes pride in their work. I have years of working with the public and in a small community from working at the schools, and many years of volunteering at and help organizing local community events. With years of excellent customer service, problem solving, and cash handling skills. Diplomatic in resolving issues with unhappy customers/students/parents and coming up with a resolution. Basic computer and microsoft office and great multi tasking skills.

Skills
  • Verbal and Written Communication
  • Work Organization and Prioritization
  • Customer Service, Customer Relations
  • Client Satisfaction
  • Cash Register Operation, Cash Drawer Management
  • Cooperative Attitude with Positive Interactions
  • POS Systems, Credits and Refunds
  • Professional Telephone Etiquette, Inbound, Outbound Calls
  • Communicating with Parents and Teachers
  • Basic Computer and Microsoft Office Skills
  • Analytical and Critical Thinking
Education
Chemeketa Community College Salem, OR Expected in 01/2006 GED : - GPA :
Work History
Intercept Youth Services - Self Employed
Marion, VA, 01/2014 - Current
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Drove safely at all times to avoid accidents and harm.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
Sephora - Educational Assistant
Walnut Creek, CA, 09/2013 - 04/2017
  • Provided support to help students with special needs learn and grow.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Reported on student progress, behavior and social skills to parents.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
Intercept Youth Services - Cashier
Petersburg, VA, 05/2011 - 07/2013
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
Central School District 13J - Educational Assistant
City, STATE, 09/2005 - 06/2010
  • Provided support to help students with special needs learn and grow.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Recorded grades for coursework and tests in online reporting system.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Reported on student progress, behavior and social skills to parents.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Prepared reports and paperwork for parent-teacher conferences.
  • Graded tests and papers and recorded grades for teaching staff.

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Resume Overview

School Attended

  • Chemeketa Community College

Job Titles Held:

  • Self Employed
  • Educational Assistant
  • Cashier
  • Educational Assistant

Degrees

  • GED

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