Motivated computer professional with more than 10 years in computer installation, repair and maintenance. Specializes in Mac & Pc computers.I am a Professional Computer Tech proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware.
Diagnosed hardware and software failures and resolved technical issues with a 99.9% success rate.
I am a certified Computer tech I Performed diagnostic tests and repaired malfunctioning hardware and software.I installed motherboards, processors, RAM and graphics cards & operating systems ect. I Resolved technical issues for clients in person & on the phone , I refurbished used computers, smart phone's and technological equipment. I am fluent with Microsoft office, I built operating systems, created my own software, I am very knowledgeable in the Linux kernel. Fixing computers are easy & quick for me, My specialty are in all area's.
I Installed motherboards, processors, RAM and graphics cards.I Created employee training materials and procedures to teach in-house workers proper software and hardware protocols. I Repaired and reinstalled software issues and resolved problems accurately and efficiently. I Performed diagnostic tests and repaired malfunctioning hardware and software. I Installed motherboards, processors, RAM and graphics cards. I custom build Computers, ect.
ICollected customer feedback and made process changes to exceed customer satisfaction goals. I Provided accurate and appropriate information in response to customer inquiries. I Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. I Assisted with the development of the call center's operations, quality and training processes. I Developed process improvements to enhance efficiency and effectiveness of inter-department call center operations.ect.
I put the core into the machines & Created the coating that goes on the gulf balls. I Worked at a rapid pace to meet tight deadlines. I Packed containers and re-packed damaged containers. I Assembled product containers and crates.I Followed proper selection procedures as established by the company.ect.
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