Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Results-focused industrial an consumer professional with strength in business, shipping and inventory. Proactive leader with strengths in communication and collaboration. Proficient in leveraging cost and profit knowledge to promote extended business. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Excellent math skills
  • Solid problem solver
  • Maintaining sourdough starter
  • Product personalization
05/2010 to 05/2020
Self Employed The Millennium Group East Hanover, NJ,
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Developed thrift/consignment business from ground up and prepared records and operations for smooth handover to new owners.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Provided organizational leadership and established business vision to achieve sales, profit, and revenue goals for consignment fashion, perfume, and accessories store.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • Owned and managed daily operations of thrift/consignment business, including supervising employees and providing onsite training and continuing education to staff.
  • Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
  • Grew team with new recruitment strategy, hiring 20 new vendors.
  • Utilized paralegal and business management to find solutions to issues and promote diminish conflicts.
  • Maintained up-to-date knowledge of all statutory requirements and regulations.
  • Launched successful startup offering lively, social setting for customers to learn step-by-step painting skills.
  • Set pricing structures according to market analytics and emerging trends.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Managed food preparation, guest interaction, quality control, and customer relations.
  • Maintained records for thrift/comsignment production, inventory, income, and expenses.
  • Stayed abreast of all federal regulations to ensure compliance of organization's processes.
  • Maintained functional and orderly building areas to meet all business needs and deliver professional appeal to customers.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Assessed all aspects of business operations to implement realistic annual budget.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Directed implementation of strategic business plans to achieve goals and objectives.
10/2009 to 05/2010
Shipping and Receiving Manager The Tjx Companies, Inc. Winchester, VA,
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Input weights, charges, discrepancies and other data in [Software].
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Reported delays, accidents or other traffic and transportation situations.
03/2008 to 05/2010
Forklift Operator Giant Eagle Middlefield, OH,
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Transferred materials to and from warehouses, production lines and packaging lines.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting machines to maintain optimal performance and limit overtime cost.
  • Pulled and prepared product for shipment to guarantee loads of exact quantity and product type.
  • Recorded count and condition of all cargo received.
  • Maintained current forklift training and certification as required by company policies.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Immediately reported any safety and quality issues to management.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Logged weight and destination production data in detailed daily logs for management review.
  • Rotated stock and cleared sales floor of debris.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Documented all tally sheets, slot changes, shuttle transfers and other paperwork.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Tied and secured loads to prevent shifting or damage to items.
  • Weighed materials and recorded weights on tags, labels and production schedules.
  • Completed routine post and pre-operation inspections of forklifts and other heavy equipment.
  • Transported material to correct locations and documented inventory changes.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Stored and retrieved materials according to first-in/first-out principle.
  • Checked inbound and outbound products, inspected for damage and recorded product code dates.
  • Relocated goods from dock area to appropriate storage locations.
  • Filled out inspection logs at beginning of each shift.
  • Inspected lifts before use to prevent damage to goods.
  • Sustained forklift functionality by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
08/2006 to 05/2008
Tire and Lube Express Technician Walmart City, STATE,
  • Documented technical and system work performed for each vehicle on repair order.
  • Ordered parts to maintain inventory levels, effectively decreasing wait times on repairs.
  • Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
  • Participated in factory-sponsored training classes to remain up-to-date with industry trends.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Maintained record accuracy by using work order reporting system.
  • Planned work and determined appropriate tools and equipment.
  • Diagnosed and repaired tire and rim issues.
  • Led team of 7 staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on mechanical products.
  • Checked vehicle for leaks and topped off fluids.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Performed site evaluations, customer surveys and team audits.
Education and Training
Expected in 05/2010
Bachelor of Science: Paralegal
Everest University - Tampa - Tampa, FL

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  • Everest University - Tampa

Job Titles Held:

  • Self Employed
  • Shipping and Receiving Manager
  • Forklift Operator
  • Tire and Lube Express Technician


  • Bachelor of Science

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