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Self Checkout Host Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Friendly Gas Station Attendant with 2 and a half years of experience in customer service. Successful at stocking merchandise and maintenance areas and committed to efficiency. Adept at giving fantastic service to individual customers and conscious of gas pump safety.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Enthusiastic retail professional with four years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success.

Skills
  • Customer assistance
  • Issue resolution
  • Coin counting
  • Credit and cash transactions
  • Customer greeting
  • Merchandise restocking
  • Loss prevention
  • Payment processing
  • Cash management
  • POS systems
  • Product recommendations
  • Cash register operation
  • Cash drawer balancing
  • Staff mentoring
  • Team leadership
  • Internet savvy
  • Order processing
  • Excellent communication skills
  • Stocking shelves
  • Customer service
  • Cash handling
  • Security monitoring
  • Scanner operations
  • Housekeeping
  • Team development strategies
Experience
07/2015 to Current Self Checkout Host Sprouts Farmers Market | Henderson, NV,
  • Properly verified customer identification for alcohol or tobacco purchases
  • Worked closely with front-end staff to assist customers
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Assisted customers to find appropriate products, answered product questions and provided product solutions
07/2015 to Current Gas Station Attendant Meijer, Inc. | Greenwood, IN,
  • Ensured proper age of customers for alcohol and cigarettes
  • Refilled outdoor window maintenance stations
  • Restocked food and beverage area
  • Checked gas dispensers for leaks or malfunctions and repaired faults
  • Attended to gas spills and accidents promptly and according to established guidelines
  • Assisted guests with gas pumping and payment
  • Tracked inventory and reordered items
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates
  • Resolved all customer issues to maintain high standards of customer satisfaction
  • Responded to questions about local area and company services
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas
  • Maintained cleanliness, neatness and organization of all areas
  • Expressed appreciation for patronage, inviting and encouraging customer return visits
  • Confirmed that appropriate changes were made to resolve customers' problems
  • Offered direction and gave constructive feedback to motivate team members
  • Replenished shelves to maintain adequate merchandise levels
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers
  • Trained new employees on company customer service policies and service level standards
  • Opened and closed the store, which included counting cash drawers and making safe deposits
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
  • Processed merchandise returns and exchanges
  • Processed all sales transactions accurately and in a timely fashion
  • Educated customers on product and service offerings
  • Stocked and rotated inventory regularly
  • Maintained adequate cash supply in cash drawers in multiple checkout stations
  • Processed shipments and maintained organized stock shelves
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer
  • Marked clearance products with updated price tags
07/2015 to Current Cashier Cache Creek Casino Resort | Brooks, CA,
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Trained new team members in cash register operation, stock procedures and customer service
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Helped customers find specific products, answering questions and offering advice
  • Received payments for Walmart Credit Cards and issued receipts reflecting zero balances or additional payments required to bring accounts current
  • Worked closely with front-end staff to assist customers
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
  • Properly verified customer identification for alcohol or tobacco purchases
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Learned roles of other departments to provide coverage and keep store operational
Education and Training
Expected in Associates in Advertising And Graphic Design | Advertising James Sprunt Community College, Kenansville, NC GPA:
Expected in Associate of Arts | James Sprunt Community College, Kenansville, NC GPA:
Expected in Associates in General Education | James Sprunt Community College, Kenansville, NC GPA:

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82Good

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • James Sprunt Community College
  • James Sprunt Community College
  • James Sprunt Community College
Job Titles Held:
  • Self Checkout Host
  • Gas Station Attendant
  • Cashier
Degrees
  • Associates in Advertising And Graphic Design
  • Associate of Arts
  • Associates in General Education

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