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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Customer-savvy Job Title accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Skills
  • Time Management
  • Table Bussing
  • Menu Memorization
  • Dining Reservations
  • Wait List Management
  • Large Party Preparation
  • Guest Greeting and Seating
  • To-Go Order Preparation
  • Check Payment Processing
  • Warm and Welcoming
  • Team Player
  • Front- and Back-Of-House Coordination
  • Cash Register Operations
  • Phone Inquiries
  • Guest Satisfaction
  • Billing and Payment Processing
  • Waiting Tables
  • Good Communication Skills
  • Cash and Transaction Handling
Work History
02/2022 to Current
Seever Thermon Houston, TX,
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
08/2021 to 02/2022
Warehouse Worker Wegmans Food Markets Cowlesville, NY,
  • Simplified shipping and receiving processes for improved workflow.
  • Updated daily logs with regular shift activities and incident details.
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Consistently lifted materials weighing as much as Number pounds.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
02/2021 to 08/2021
Server Extended Stay America Downers Grove, IL,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Answered customers' questions, recommended items and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Processed orders and sent to kitchen employees for preparation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
07/2019 to 01/2021
Front Dairy Queen Grill & Chill City, STATE,
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Trained new team members on procedures, customer service and sales techniques.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Collaborated with team members to complete orders.
  • Stocked shelves to organize aisles in assigned department.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Took orders, prepared meals and collected payments.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
Expected in 05/2021 to to
Diploma :
Little Cypress Mauriceville High School - Orange Tx ,
GPA:
Certifications
  • Tabc
  • Food handlers

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Resume Overview

School Attended

  • Little Cypress Mauriceville High School

Job Titles Held:

  • Seever
  • Warehouse Worker
  • Server
  • Front

Degrees

  • Diploma

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