security officer resume example with 5 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Intruder Removal
Federal and State Regulation Compliance
Attentive and Observant
Incident Reporting
Work History
Security Officer, 10/2021 - Current Midwest Community Protection Agency Llc – Mishawaka, IN,
Verbal and Written Communication
Upbeat and Positive Personality
Building Customer Trust and Loyalty
Calm and Professional Under Pressure
Proactive Self-Starter
Patient and Empathetic
Policies and procedures Allied/, Security personal
Radio/communications
Vehicle patrol
Safety checks, Worked the cash register
Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Authorized entrance papers and granted or denied entrance to building
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
Guided periodic property safety inspections and oversaw remedial action for potential hazards
Checked and verified photo identification prior to granting facility access
Contacted law enforcement in case of unauthorized persons, documents and materials
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Secured personal and company goods against robbery, vandalism and illegal entry.
Permitted entry with escort for approved persons into secure locations.
Ramp Agent, 01/2017 - 09/2021 Unifi – Minot, ND,
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
Coordinated ground crew activities to complete objectives on schedule
Stocked aircraft cabins with necessary equipment and supplies
Connected electrical power unit and hoses to aircraft
Positioned and towed aircraft from remote locations of airport to designated areas for operation
Performed mathematical functions to interpret aircraft weight and balance loading instructions
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays
Verified quantity and description of materials received by checking merchandise against packing list
Performed freight processing functions, assisting associates with irregularities in [Type] freight
Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Divided and categorized cargo received and redirected shipments in response to customer requests
Offered advice and assistance to customers, paying attention to special needs or wants
Provided ongoing guest service
Trained staff on operating procedures and company services
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
Trained new personnel regarding company operations, policies and services
Recorded actions taken, issues resolved and [Type] information to effectively manage customer accounts
Delivered prompt service to prioritize customer needs
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Connected electrical power unit and hoses to aircraft.
Transferred luggage from aircraft to collection areas safely using TUG equipment.
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